This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our Implementation team plays a key role in onboarding seamlessly new customers: they are working cross departments (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into the set-up and configuration of the 360Learning platform.
Job Responsibility:
Manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support
Drive project management
Define 360Learning platform architecture for our clients
Facilitate integrations (flat files, API’s) and 3rd party apps
Guide and provide assistance in order to ensure the successful deployment of their platform
Follow your customers' portfolio along their contract to increase product adoption
Deliver Solutions complementary to the Product like platform audits
Requirements:
Minimum 4 years professional consulting experience, preferably in a customer facing role (Technical consultant, Technical Account Manager, Technical Project Manager, Implementation Project manager or Pre-sales Consultant)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Native German proficiency, very good English proficiency (level B2)
Enthusiasm for our culture
What we offer:
Work From Home perks
Medical insurance
1 month parental leave for the second parent
Flexible hours
Total work from home possible anywhere in Germany
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact