Solution Deployment Manager

• Deal with customers from different countries, managing multiple projects concurrently
• Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding
• Develop/monitor overall implementation schedule (including all functional, customiSation and integration/technical projects) to meet client objectives
• Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments
• Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
• Prevent, identify, quantify, and communicate risks internally and externally
• Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets

• Fluent in German both written and spoken
• Fluency in English both written and spoken
• Great understanding of consulting processes and software implementation
• Experience in an IT Project Manager role or in IT service implementation and delivery
• Experience working with clients in the ‘Large Accounts/ Enterprise’ space
• A natural inclination to resolve customer problems and help them be highly successful
• Ability to travel as required

Experience in HR/ E-Learning / Learning Management industry is preferred

• Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
• Employee Share Purchase Plan
• Career progression/internal mobility opportunities
• Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
• WeWork partnership and “Work from Anywhere” program