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The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches.
Job Responsibility:
Recruit and hire new Solutions Consultants into the territory
Responsible for training, mentoring, and reviewing employees on your team
Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments
Leads and coaches team on successful technical validation efforts
Define, create and monitor individual development plans for your team
Works closely with Professional Services, Customer Success and Specialist teams
Provide effective technical leadership in customer interactions
Drive Palo Alto Networks Platformization efforts within your accounts
Work closely with the Domain Specialist Manager to ensure optimal use of resources
Act as an escalation point to collaborate with pre-sales and post-sales teams
Build and maintain relationships with key customers
Present to customers as our expert in your area at all levels
Discuss competitor products in the marketplace
Working with Product Management, Technical Marketing, and R&D to build requirements and product features
50-75% travel within the region
Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth
Requirements:
Experience as a pre-sales System Engineer Manager
Experience as a Senior System Engineer/Specialist
Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
Strong communication (written and verbal) and presentation skills
Quota driven attitude focused on client's best solution by being a trusted advisor