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The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
Job Responsibility:
Solution design using the full Zuora product portfolio
Design and validate that the proposed solution architecture supports the stated and implied business requirements
Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
Articulate and present different point of views on various technologies
Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users
Deliver Expert Services to the Zuora Partners
Requirements:
Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
Experience in data analysis, conversion and migration, interfaces and reports
Experience with system design using configuration and/or customization, integration, testing and support
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover
Experience in Waterfall and Agile methodologies
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
Experience with accounting and be able to converse effectively with Finance teams
Experience managing tasks on multiple projects simultaneously
What we offer:
Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing