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Solution Architect, Dynamics 365

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Microsoft Corporation

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Location:
Australia , Multiple Locations

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking a Dynamics 365 Solution Architect to provide technical leadership across pre-sales and delivery engagements. This role is responsible for shaping end-to-end Dynamics 365 Customer Engagement and Power Platform solutions, ensuring architectural quality, and enabling successful delivery outcomes. You will act as a trusted advisor to customers, engage with executive stakeholders, mentor delivery teams, and collaborate closely with Microsoft internal teams to drive Business Applications growth across ANZ and Asia.

Job Responsibility:

  • Lead the architecture and design of Dynamics 365 CE and Power Platform solutions aligned to customer business and technical requirements
  • Act as a trusted advisor to customers, including senior and executive stakeholders, to define solution vision and value
  • Translate complex business requirements into scalable, secure, and sustainable D365 solutions
  • Provide technical leadership, mentorship, and architectural governance to delivery teams
  • Support pre-sales activities including solution shaping, proposals, statements of work, presentations, and demonstrations
  • Lead delivery engagements, including planning, governance, and customer workshops
  • Collaborate with sales, delivery, and partner teams to support customer success and business growth
  • Develop, reuse, and contribute to solution intellectual property, assets, and accelerators
  • Ensure solutions align with Microsoft best practices, architecture standards, and customer IT strategies

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 8+ years’ experience delivering Dynamics 365 and Power Platform solutions
  • Strong hands-on experience with Dynamics 365 Customer Service and the Power Platform
  • Proven experience engaging directly with customers, including senior and C-suite stakeholders
  • Demonstrated experience leading complex, large-scale D365 CE implementations or migrations
  • Experience delivering solutions using Agile, Iterative, or Waterfall methodologies
  • Excellent communication, stakeholder management, and problem-solving skills

Nice to have:

  • Microsoft Power Platform Solution Architect (PL-600) certification
  • Microsoft Azure AI Engineer Associate (AI-102) certification
  • Deep functional and technical expertise across Dynamics 365 CE workloads (Sales, Customer Service, Marketing, Field Service, Project Operations, Copilot)
  • Strong Power Platform experience including Power Apps (Model-driven and Canvas), Power Automate, Power Pages, and Power Virtual Agents
  • Understanding of Azure, integrations, data migration, and DevOps practices
  • Experience working with enterprise customers and complex, multi-system environments

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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