Software Engineer, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is seeking a Software Engineer to provide HR system functional support globally, manage system administration tasks, troubleshoot system issues, and ensure timely resolutions while adhering to configuration standards.

Job Responsibility:

Providing HR system functional support at a global level for a variety of tasks, including but not limited to system administration of the HR systems, building new configurations within the system, troubleshooting system issues and escalating as appropriate
Creating Functional Support Documentation to be used for training team members
System support for all end users
Managing issues to ensure timely resolution with strong time management to review current issues raised in the queue and escalating issues as needed
Understanding, building and amending the specific functionality of the HR systems and related resourcing technologies (Integrations)
Mining and documenting technical knowledge gathered and publishing related technical documentation
Ensuring globally consistent and sustainable HR system configuration standards are adhered to
Assisting with support-related projects and initiatives from Management and HR Business Partners in all system functional aspects
Taking on, monitoring, troubleshooting and quickly resolving queries and issues
Escalating in detail to the System Team Leader any system queries and issues that require specialist intervention
Supporting the delivery of any critical initiatives that involve HR systems and related technologies
Resolving any issues with the HR systems and related technologies
Assisting other team members to further troubleshoot and analyze technical issues

Requirements:

Excellent English spoken and written communication
Minimum 2 years of technical experience within a HR System environment
Minimum 1 year experience with managing administrative (system) tasks in SuccessFactors Employee Central
Minimum 1 year experience of troubleshooting and resolving issues with an ATS system or related HR systems
Background within a technical support environment
Knowledge of Learning, Resourcing, Employee Central, Performance & Rewards Management Processes

What we offer:

Flexible working
Inclusive and diverse environment
Continuous professional development
Opportunities to grow

Additional Information:

Job Posted:
September 26, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Software Engineer

HSBC

Location:India, Hyderabad

Category:IT - Administration

Contract Type:Employment contract