Software Engineer II

Our team is building next-gen AI enabled communication tools, Shift management capabilities and autonomous agents in Microsoft Teams by integrating Agentic AI with knowledge from communications and information from Shifts to serve the needs of frontline users. Come join us! Microsoft Teams is the central hub for teamwork, bringing together people, content, and tools to enhance team engagement and effectiveness. It plays a pivotal role in Microsoft’s vision for modern work, modern life, and modern education. Our team focuses on bringing real value to our frontline customers through Microsoft Teams and Microsoft Copilot. Frontline customers span across multiple industries such as Retail, Healthcare, Manufacturing, Travel, Finance, etc. and have numerous earned differences (e.g. are often mobile-first, often use more voice communication than text communication, etc.) from other kinds of users that makes this a field filled with challenges and opportunities! We are looking for a Software Engineer II who is looking for a high-impact role in a technically exciting area and thrives in a fast-moving, innovative environment. Come shape the future of frontline productivity at the heart of Microsoft Teams and Microsoft 365 Copilot where your ideas matter and your code ships to millions!