Software Engineer, Backend (AI Agent)

• Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions
• Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities
• Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability
• Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents

• Bachelor’s degree in Computer Science or a related field
• 2+ years of experience in backend system architecture, cloud services, or related technology fields
• Knowledge in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST
• Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases
• Experience in containerized application deployment using Kubernetes and Docker in microservices architectures
• Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards

Bonus: experience working with Virtual Agent or AI Agent systems

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Paid parental leave to support you and your family
• Monthly Health & Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees
• PTO: 3 weeks in Canada