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Software Engineer - Growth & Insights Team

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States, Atlanta

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Intermediate Software Engineer role on the Growth and Insights Engineering team at PagerDuty, working on analytics features that deliver key operational insights to customers, supporting growth and maturity of customer usage of PagerDuty product suite, building data transformation pipelines, dimensional models, and performant queries, and maintaining public analytics API and front-end UIs.

Job Responsibility:

  • Designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces
  • Build and develop the core infrastructure and tooling
  • Help drive and define team standards by participating in code reviews
  • Collaborate with product and UX to deliver the highest quality customer experiences
  • Lead post incident reviews and drive systematic improvements to prevent recurring issues
  • Collaborate with other engineering teams globally to define and implement development standards
  • Champion observability and monitoring best practices across the organization
  • Participate in a 24/7 on-call rotation

Requirements:

  • 2+ years of experience designing, building, and operating large systems with scalability, availability, and performance requirements
  • Development experience working on customer-facing and web-based systems
  • Experience with monitoring, observability and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Segment)
  • Proficiency in at least one programming language (e.g. Python, Java, Ruby, Elixir etc.)
  • Have operational experience with modern data stack patterns & tools (e.g. ELT, Kafka, applying software engineering principles to data problems, etc.)
  • Strong verbal and written communication skills

Nice to have:

  • Experience or School courses in AI based development creating agents
  • Experience building user-facing public APIs
  • Have built or worked on a customer-facing analytics product
  • Have experience working with Elixir and Snowflake
  • Experience working in a cloud data warehouse technology such as Redshift or Snowflake
  • Understanding of data modeling (star schema, etc.), extract transform load (ETL) processes
  • Have an eye for sleek design
What we offer:
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
September 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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