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Lawes Consulting Group is partnering with a large commercial insurance broker in recruiting for an SME Account Handler to join their growing Sheffield based team. Working with a broad range of commercial clients, typically handling premiums up to £10,000. This role involves, assisting clients with general cover enquiries, renewals, mid- term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.
Job Responsibility:
Undertake market exercise to establish most competitive terms available
Obtain renewal terms and present to client
Issue renewal documentation in line with contract certainty
Ensure premiums are collected prior to the commencement of cover and in line with
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
Produce accurate and professional documentation at all times using relevant
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium
Requirements:
Must have a minimum of 2 years’ experience dealing with SME or commercial clients
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