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Working with a broad range of commercial SME clients. This role involves assisting clients with general cover enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.
Job Responsibility:
Assisting clients with general cover enquiries
Handling renewals
Processing mid-term adjustments
Obtaining quotations
Invoicing of premiums
Undertake market exercise to establish most competitive terms available
Obtain renewal terms and present to client
Issue renewal documentation in line with contract certainty
Ensure premiums are collected prior to commencement of cover
Handle all queries in a professional manner
Record all relevant information on Acturis system
Make effective use of diary system
Produce accurate and professional documentation
Process adjustments in line with procedures
Requirements:
Must have previous experience dealing with SME or commercial clients
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