Skincare Specialist

• Assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products
• Drive greater awareness of the Brand along with the use of internal and external promotional activity
• Ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client
• Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets
• Raise awareness of the Elemis brand and educate clients in the product and treatment range
• Participate fully in promotional/PR activity and ensure the success of the promotion and/or event
• Assist the Account Management Team in accurately recording sales figures and stock levels
• Carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings
• Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications
• Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation
• Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases
• Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company

• Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
• Good level and standard of UK/European education or equivalent
• Experience within a similar retail/store role and industry
• Proven sales record
• Practical work experience in conducting treatments
• Previous experience working with a professional brand

CIDESCO certificate highly desirable

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Bonus/Commission Scheme
• Healthcare Cash Plan (with Dental)
• Private Medical Insurance
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards