Site Reliability Engineering Manager, Checkr

Checkr

Location:
United States, Denver ▼
San Francisco

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

197000.00 - 232000.00 USD / Year

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Job Description:

We’re looking for a Site Reliability Engineering Manager with extensive leadership and observability experience in cloud-based applications. In this role, you will lead, manage, and mentor a team of SREs, define and track metrics related to the company's SLO, SLI, and SLAs, and operationalize incident management, communication, and incident handling. The SRE Manager will be responsible for the availability and performance of all external and internal-facing application endpoints that help drive Checkr’s business. Extensive knowledge of AWS, Kubernetes, and event orchestration is desired. Tooling knowledge with Datadog, PagerDuty, and Atlassian (Jira, Confluence) is highly preferred to identify strategies to improve our full-stack telemetry and monitoring capabilities. Mentoring SREs contributing to observability-related work, as well as to their career development.

Job Responsibility:

Expand and improve our observability and monitoring footprint in line with cost efficiency
Drive and delegate the day-to-day escalations and incidents with on-call engineering teams
Collaborate with other Engineering Managers to define metrics and dashboarding requirements
Ensure stakeholders and partners are informed of incidents and incident trends while working with other departments, such as account managers, legal, and marketing, for outbound communication
Review the work of the SRE team, help them get unblocked, and provide mentoring
Meet with the team and individuals weekly to collaborate and discuss topics related to processes, planning, and goals
Manage and assist the on-call incident commander and owners in resolving production reliability issues, ensuring timely communication, retrospectives, and postmortems are performed and delivered
Participate in design and production reviews for new features, products, or infrastructure
Assist in planning for the growth of Checkr’s infrastructure, reliability/resiliency, and resources

Requirements:

8+ years working in a relevant role, including 4+ years of technical leadership experience mentoring engineers
4+ years of experience architecting and administrating observability stacks, either managed or self-hosted (e.g., Datadog, New Relic, Prometheus, Elastic Stack/ELK, OpenTelemetry)
Experience with operation of containerized microservices running on the public cloud, asynchronous event processing, and databases
Knowledge of Linux, Git, and CI/CD pipelines
On-call support of highly available production systems
Designing and building new tools to automate repetitive tasks, prevent incidents or improve MTTR using programming language such as Python
Experience with automation and Infrastructure as Code using tools like Terraform, Terragrunt, or Cloud Formation
Understanding of how application components interact and experience contributing to architectural discussions
Unwavering commitment to operational security and best practices
Ownership: identify problems, propose solutions, and then coach and guide a team to implement them
Connection: motivated to help other teams improve their service reliability and continuous improvement of tooling and services

What we offer:

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to 25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend

Additional Information:

Job Posted:
June 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Site Reliability Engineering Manager