Site Acquisition Manager

Sales manager lockers

Quadient Parcel Lockers Division has a new career opportunity for an accomplishe...

Location

Italy , Milan

Salary:

Not provided

Quadient

Expiration Date

Until further notice

Requirements

Fluent in Italian and English
Willing to travel
Ability to both lead and work cohesively within a team
Self-starter & quick learner with a strong desire to work in high energy environment
Ability to think creatively and inspire the same in others
Strong organisational skills with the willingness to adapt as priorities change
Strong inter-personal skills with the ability to communicate with, present to and influence all levels of the organisation, including Executive and C-level in English and Italian
Experience gained within a Sales Leadership role ideally from site acquisition within the parcels delivery sector, with the ability to influence, guide and coach a new business oriented sales team with various levels of seniority and experience
A track record of performance managing a target driven sales or site acquisition teams
Strong analytical skills with the ability to provide actionable insights, generate relevant leads, build collaborative relationships with a wide range of both internal and external stakeholders and multiple third parties across a range of functions, and manage relationships and commercial processes through to agreed contracts

Job Responsibility

Recruit, lead and develop a growing team of high performing, field based Location Specialists who will search out and secure potential parcel locker installation locations and building strategic relationships with the organisations that are responsible for those spaces – the ‘Hosts’
Drive the delivery of profitable growth, exceeding site acquisition targets, whilst providing regular reporting on progress and ensuring the team are operating within business standards and policies
Take ownership of KPI’s, career development initiatives, performance plans, reward & recognition and annual appraisal process for each member of the Site Acquisition Team, promoting a culture that reflects Quadient values and encourages high reward and recognition of high performance
Oversee the relationship with mail carriers and other partners, in conjunction with the business development team and own the annual account development plan for each carrier
Drive lead generation amongst local, regional and national retail businesses ensuring that contracts are within agreed negotiating parameters and all fees and preparatory works costs remain within authorised and budgeted amounts
Ensure that high levels of customer satisfaction are always maintained in line with customer satisfaction targets and net promoter targets
Provide strong sales management/leadership with regular face to face contact with prospects, customers, partners and sales teams
Set targets for each site acquisition manager, hold accountability for their performance, and establish and administer the reward system on successful acquisitions and go-live
Ensure site acquisition managers expedite host, site, and relationship management handovers, ensuring surveys and installations are conducted without delay, and work with group hosts to resolve any identified issues in conjunction with the deployment team and Senior Partnership Manager
Manage resources within budget guidelines according to current laws and regulations

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Sales Manager

Quadient Parcel Lockers Division has a new career opportunity for an accomplishe...

Location

Italy , Milan

Salary:

Not provided

Quadient

Expiration Date

Until further notice

Requirements

Fluent in Italian and English
Willing to travel
Ability to both lead and work cohesively within a team
Self-starter & quick learner with a strong desire to work in high energy environment
Ability to think creatively and inspire the same in others
Strong organisational skills with the willingness to adapt as priorities change
Strong inter-personal skills with the ability to communicate with, present to and influence all levels of the organisation, including Executive and C-level in English and Italian
Experience gained within a Sales Leadership role ideally from site acquisition within the parcels delivery sector, with the ability to influence, guide and coach a new business oriented sales team with various levels of seniority and experience
A track record of performance managing a target driven sales or site acquisition teams
Strong analytical skills with the ability to provide actionable insights, generate relevant leads, build collaborative relationships with a wide range of both internal and external stakeholders and multiple third parties across a range of functions, and manage relationships and commercial processes through to agreed contracts

Job Responsibility

Recruit, lead and develop a growing team of high performing, field based Location Specialists who will search out and secure potential parcel locker installation locations and building strategic relationships with the organisations that are responsible for those spaces – the ‘Hosts’
Drive the delivery of profitable growth, exceeding site acquisition targets, whilst providing regular reporting on progress and ensuring the team are operating within business standards and policies
Take ownership of KPI’s, career development initiatives, performance plans, reward & recognition and annual appraisal process for each member of the Site Acquisition Team, promoting a culture that reflects Quadient values and encourages high reward and recognition of high performance
Oversee the relationship with mail carriers and other partners, in conjunction with the business development team and own the annual account development plan for each carrier
Drive lead generation amongst local, regional and national retail businesses ensuring that contracts are within agreed negotiating parameters and all fees and preparatory works costs remain within authorised and budgeted amounts
Ensure that high levels of customer satisfaction are always maintained in line with customer satisfaction targets and net promoter targets
Provide strong sales management/leadership with regular face to face contact with prospects, customers, partners and sales teams
Set targets for each site acquisition manager, hold accountability for their performance, and establish and administer the reward system on successful acquisitions and go-live
Ensure site acquisition managers expedite host, site, and relationship management handovers, ensuring surveys and installations are conducted without delay, and work with group hosts to resolve any identified issues in conjunction with the deployment team and Senior Partnership Manager
Manage resources within budget guidelines according to current laws and regulations

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Italy Site Acquisition Manager, Lockers by Quadient. You would be helping create...

Location

Italy , Milan

Salary:

Not provided

Quadient

Expiration Date

Until further notice

Requirements

Self-starter & quick learner with a strong desire to work in high energy environment
Ability to think creatively and operate independently
Ability to work cohesively in a team
Strong organisational skills with the ability to multi-task and adapt as priorities change
Strong inter-personal skills with the ability to communicate effectively with a variety of personalities
Ability to communicate effectively in English and understand/carry out instructions provided in written or verbal format
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook and Salesforce
Salesforce CRM experience preferable
Eligible to work in the European Union.

Job Responsibility

Searching out for potential parcel locker locations and building strategic relationships with large organisations that are responsible for those spaces
Checking locations for suitability such as likely footfall, access and parking, ability to connect to services and security and safety
Once a location has been identified, reach a commercial agreement with the Host organisation and coordinate with the Quadient Onboarding and installation teams
Negotiating a commercial agreement which might include presenting a contract and negotiating the compensation to the Host
Be main point of contact for a property management team to ensure they are prepared for the installation
Responsible for the successful post onboarding and ongoing relationship with each Location Host company
Proactively contact property Host teams to ensure everything is functioning properly
Review usage dashboard data and create reports regularly to feedback the solution successes to Host management teams
Record details and all actions taken for the account within Salesforce CRM
Communicate and coordinate with Quadient internal departments

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Fulltime