Showroom Consultant, IKEA

IKEA

Location:
Australia, Belrose

Category:
Sales

Contract Type:
Employment contract

Salary:

28.59 AUD / Hour

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Job Description:

As Showroom Consultant your responsibilities will include, but are not limited to: Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions. Actively participating in selling products with a positive attitude and contribute to business goals and growth. Prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase. Practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products. Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience.

Job Responsibility:

Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions
Actively participating in selling products with a positive attitude and contribute to business goals and growth
Prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase
Practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products
Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience

Requirements:

Proven experience in a sales or customer service role, within the furniture, colour consulting or high-value items retail industry
A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers
A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience
An authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs
Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs
A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team
Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools

What we offer:

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Showroom Consultant