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We are looking for a Shopify Migration & Platform Lead to own the delivery of our ecommerce platform transition to Shopify. This role sits at the intersection of Business, Product, and Technology, acting as the glue between commercial goals, customer experience, and technical execution. You will lead the end-to-end migration from multiple existing tools and platforms into a unified Shopify ecosystem, ensuring business continuity, scalability, and an improved customer and operational experience. This role requires strong Shopify knowledge, the ability to translate business needs into platform requirements, and enough technical understanding to work effectively with engineers, agencies, and third-party vendors—without necessarily writing code yourself.
Job Responsibility:
Own the Shopify migration roadmap, from discovery and planning through launch and post-migration optimisation
Lead the transition from legacy ecommerce tools, CMSs, PIMs, ERPs, or custom solutions into Shopify (and Shopify Plus where applicable)
Identify risks, dependencies, and data integrity challenges related to migration (products, customers, orders, content, integrations)
Ensure minimal disruption to business operations during migration
Work closely with Commercial, Marketing, Operations, and Customer Support teams to understand requirements and priorities
Translate business objectives into clear Shopify capabilities and platform requirements
Act as the primary point of contact for ecommerce platform decisions
Support change management and onboarding for internal teams post-migration
Define and prioritise the ecommerce product backlog in line with business goals
Ensure a strong customer experience across web, mobile, checkout, and post-purchase journeys
Balance short-term migration needs with long-term platform scalability and optimisation
Collaborate with engineering teams, Shopify partners, and third-party vendors to deliver the platform
Understand and guide decisions around Shopify themes, apps, APIs, and custom development
Oversee integrations with systems such as ERP, CRM, payment providers, logistics, analytics, and marketing tools
Ensure best practices around performance, security, SEO, and accessibility
Requirements:
Strong hands-on knowledge of Shopify (and ideally Shopify Plus)
Deep understanding of Shopify’s core platform capabilities, app ecosystem, theme architecture, checkout and payments, APIs and integrations
Experience delivering or supporting at least one Shopify migration or major replatforming
Solid understanding of ecommerce fundamentals: catalog management, pricing, promotions, checkout, fulfilment, and returns
Experience working with third-party ecommerce tools (e.g. CMS, PIM, ERP, CRM, headless setups)
Understanding of data migration concepts (products, customers, orders, content)
Experience working in product-led or agile environments
Ability to write clear requirements, user stories, and acceptance criteria
Comfortable prioritising trade-offs between business value, time, and technical complexity
Able to speak confidently with engineers and vendors about APIs and integrations, custom vs off-the-shelf solutions, data models and system dependencies
Strong communicator able to bridge business and technical teams
Structured, delivery-oriented, and comfortable managing ambiguity
Stakeholder-savvy, with the ability to influence without authority
Pragmatic problem solver with a focus on outcomes, not tools
Comfortable working in fast-moving, transformation-driven environments
Nice to have:
Experience with headless commerce or composable architectures
Familiarity with analytics, CRO, and ecommerce performance optimisation
Experience working with external Shopify agencies or systems integrators
Background in consulting, digital transformation, or scale-up ecommerce teams