Shift Supervisor Trainee

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy
• Promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Prepare for future supervisory responsibilities
• Complete basic operations and management skills training
• Learn about key aspects of the business and CVS/pharmacy culture

• Deductive reasoning ability
• Analytical skills
• Computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
• Ability to work overtime as needed
• High School diploma or equivalent preferred but not required

Experience in retail

• Affordable medical plan options
• 401(k) plan with matching company contributions
• Employee stock purchase plan
• Wellness screenings
• Tobacco cessation programs
• Weight management programs
• Confidential counseling
• Financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access