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Shift Leader

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Blank Street

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Location:
United States , New York City

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Category:
Gastronomy

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Contract Type:
Not provided

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Salary:

19.50 USD / Hour
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Job Description:

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. This role will be part of the opening team for our brand new location at 80 University Place, launching at the end of September. We're looking for enthusiastic, team-oriented individuals who are excited to help us bring great coffee and great vibes to the neighborhood from day one.

Job Responsibility:

  • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
  • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive
  • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
  • Positive and solution focused handling of any minor customer issue
  • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store

Requirements:

  • New York City Food protection certificate (DOH card)
  • 2+ years’ experience in a customer service leadership position
  • 18+ years of age
  • Able to lift 25+ lbs, and to stand for long periods of time
  • Availability that meets the needs of our cafes
  • Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Availability to work between 6:30 am and 9:00 pm
  • Weekend and holiday availability preferred
  • You must be authorized to work in the U.S.
What we offer:
  • $19.50/ per hour + tips
  • Barista accreditation and training program
  • Paid sick time
  • Paid vacation time, based on eligibility
  • Health benefits, based on eligibility
  • Blank Street coffee and swag
  • As a growing company we have opportunities for advancement for those interested

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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