Shared Services Coordinator, LHH

LHH

Location:
United Kingdom

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Shared Services role is a pivotal role within the organisation. Managing systems from the Sale of a contract through to invoicing the client. Setting up the system for clients, ensuring all billing information is accurately updated on the system, billing the services along with supporting the Account Managers and Billing Team with any queries. We are looking for someone who demonstrates strong attention to detail combined with an enquiring mind and a great ability to build relationships with key stakeholders.

Job Responsibility:

System set up using contracts and billing requirement forms
Daily management of outstanding billing information ensuring information is obtained in a timely manner so that the candidate engagement process can commence
Manage, review and authorise candidate referrals for invoicing
Investigate and resolve invoicing queries received
Process Credits and Rebills
Support the account managers and the billing team with any system/invoicing queries on accounts

Requirements:

Proven experience in a billing function is advantageous
Understanding Orbit system
Proactive and flexible approach to work
Professional approach when communicating with stakeholders
Excellent interpersonal skills – able to develop effective relationships at all levels
Experience of implementing effective systems to streamline and improve processes
Ability to demonstrate high levels of initiative and independent decision making
Ability to prioritise workload to achieve KPI’s
Ability to work and remain calm under pressure and to meet deadlines
Excellent query and problem solving skills
GCSEs (or equivalent)

Additional Information:

Job Posted:
June 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Shared Services Coordinator

LHH

Location:United Kingdom

Category:Customer Service

Contract Type:Employment contract