ServiceNow Technical Consultant Jobs

Sopra Steria

Location:
Canada, Montréal

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a ServiceNow Technical Consultant, you will play a key role in delivering innovative solutions on the ServiceNow platform for our clients. You will work closely with stakeholders to understand requirements, design and implement solutions, and ensure successful delivery and adoption.

Job Responsibility:

Analyze and understand customer requirements
translate them into technical solutions on the ServiceNow platform
Develop and configure ServiceNow modules, with a focus on ITSM and CMDB implementations
Manage instance upgrades and patches for multiple customers
Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub
Write and maintain scripts using JavaScript and ServiceNow scripting
Work with relational databases and ServiceNow APIs (client and server-side)
Collaborate with clients and stakeholders, providing excellent communication and customer service
Participate in Agile teams and contribute to iterative solution delivery

Requirements:

6–8 years of experience in ServiceNow development, including medium to complex projects
Proven experience with ITSM modules and CMDB implementation
Strong scripting skills in JavaScript and ServiceNow scripting
Experience with REST/SOAP integrations and Integration Hub
Solid understanding of relational databases
Excellent communication skills
ability to interact with clients and stakeholders
Experience working in Agile teams
Fluent in French
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow Certified Implementation Specialist – ITSM

Nice to have:

ITIL V3 Foundation or ITIL 4 Foundation
ServiceNow Certified Implementation Specialist – Discovery/PPM
Micro-Certifications: Automated Test Framework, Flow Designer, Integration Hub, Virtual Agent
Work on MSP-based ServiceNow instances
Exposure to ITAM and SPM product portfolios

What we offer:

Competitive salary and annual performance bonus
Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account (Sopra Steria covers 100% of premiums)
Paid time off: sick leave, personal days, and 3 weeks of vacation
Monthly transportation allowance
Excellent training, development, and career advancement opportunities
Provided equipment to ensure optimal productivity

Additional Information:

Job Posted:
November 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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ServiceNow Technical Consultant