Servicenow Technical Analyst Job at BioMarin Pharmaceutical (San Rafael)

ServiceNow Technical Architect

RedMane has a full-time opportunity for an experienced ServiceNow Technical Arch...

Location

United States , Jefferson City

Salary:

Not provided

RedMane Technology

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
7+ years of experience in IT, with at least 4 years in a ServiceNow Architect or Lead Developer role
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more modules
ServiceNow Certified Application Developer (CAD) preferred
Deep understanding of ServiceNow architecture, data model, and platform capabilities
Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio
Experience with Agile/Scrum methodologies and DevOps practices
Strong problem-solving, communication, and leadership skills
Ability to manage multiple priorities in a fast-paced environment
Excellent communication skills with all levels of internal and client staff and management

Job Responsibility

Design and implement ServiceNow solutions that align with architecture standards and business goals
Define and maintain the ServiceNow architecture roadmap and ensure platform scalability and performance
Lead the technical design of solutions
Develop and maintain integrations between ServiceNow and other systems
Establish and enforce development standards, coding guidelines, and best practices
Conduct code reviews and ensure adherence to architectural principles and security standards
Work closely with business analysts, process owners, and stakeholders to gather requirements and deliver effective solutions
Provide technical guidance and mentorship to ServiceNow developers and administrators
Oversee platform upgrades, patching, and performance tuning
Ensure high availability, disaster recovery, and compliance with data governance policies

What we offer

A flexible work environment that includes hybridized locations and schedules with frequently catered lunches in the office
Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
A culture that promotes and fosters career growth through professional training and mentoring
An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, training/workout planning, and events that range from 5k's to triathlons
Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities
Relocation Assistance available if needed

Fulltime

Technical Analyst

The Technical Analyst 3 position will lead projects to upgrade enterprise applic...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree
at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis
Experience with Enterprise Resource Planning (ERP) Systems
Strong communication, team, customer relations, and organizational skills
Experience installing, configuring, and upgrading applications while documenting the process, so it is easily repeatable in the future
Experience working closely with customers to understand their needs and translating those needs into technical solutions
Experience leveraging the knowledge of IT infrastructure and security to improve application delivery and performance
Experience solving problems with creative solutions
Experience with Oracle, SQL, PL/SQL, packages, triggers, and views
Experience using basic commands in the Unix shell

Job Responsibility

Coordinate application upgrades and the establishment of required infrastructure in a virtualized environment for large, complex, ERP systems
Perform as the Application Technical Lead for projects initiated by our Platforms team to maintain and improve our system’s virtual infrastructure
Preform as the Technical Lead for internal Application’s projects to improve our systems, processes, and practices
Lead the establishment of tools and processes to monitor, validate, and administer these Automated Testing and Configuration as Code systems
Provide escalated support to IT Applications incidents
Work closely with the multiple offices across campuses as an advocate, an analyst, and champion of IT Application’s core directives: Secure, Accessible, Reliable, Innovative, and Effective
Document all work in our knowledge base leveraging different formats such as technical writing, diagrams, charts, and instructions to best communicate source material
Advocate for continual improvement of the division by offering recommendations on processes and existing systems
Provide after-hours support based on the On-call rotation
Other duties as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

Operations and Production Support Technical Analyst

The Operations and Production Support Technical Analyst will be monitoring produ...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

JAVA 8, 11, 17
Spring Boot
MSSQL
PGSQL
DB2
RedHat OCP
Linux
Windows IIS
AWS Native Services like S3, Lambda and CloudWatch
5+ years of experience in Operational and technical support roles

Job Responsibility

Monitoring production systems
Troubleshooting issues related to applications, databases and infrastructure
Participate/contribute in root cause analysis
Support technical work to ensure customer issues are resolved within the Service Level Agreement
Work closely with service partner to achieve group goals and customer satisfaction
Collaborate closely with other DSD teams
Provide training to guide team members on system functionalities and support processes

What we offer

Medical
vision
dental
life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Help Desk Analyst II

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 5 years of experience in a technical support or help desk role
proficiency in troubleshooting and maintaining computer hardware, including desktops and laptops
strong knowledge of Microsoft Office 365, including setup and issue resolution
hands-on experience with ServiceNow ITSM for incident and request management
familiarity with mobile device management tools such as Intune
expertise in managing and troubleshooting authentication systems like Okta
solid understanding of Citrix and Cisco technologies
excellent communication skills and the ability to explain technical concepts to non-technical users.

Job Responsibility

Deliver prompt and effective support for hardware, software, and operating systems, addressing user issues across various platforms including Mac and Windows
manage and troubleshoot mobile devices, including Android systems, ensuring secure and efficient performance
support and maintain enterprise-level applications such as Microsoft Office 365, Citrix, and Intune
utilize ServiceNow ITSM to log, track, and resolve technical incidents and service requests
perform hardware diagnostics and repairs, ensuring minimal downtime for users
assist with user access management, including Okta and other authentication systems
collaborate with network and infrastructure teams to resolve connectivity issues and optimize performance
provide guidance and training to end users on system functionalities and best practices
maintain detailed records of technical solutions and contribute to the knowledge base for future reference
monitor and implement updates or patches to ensure systems remain secure and up-to-date.

What we offer

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan.

Fulltime

Business Support Analyst

This open position encompasses activities related to the management of user acce...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 1 year of experience in similar activities
ServiceNow
Active Directory
Systematic, autonomous and logical thinking
Microsoft Office 365
English – Expert
French – Notions
Ability to work independently and in a team environment
Good listening and questioning ability
Ability to plan work ahead and to prioritize workload

Job Responsibility

Test requirements for new business implementations
Identify automation opportunities
Participation and management of projects related to business application needs
Identifying technical errors to improve performance of remote business applications
Assist in software installations and configurations
Participate in workshops and follow-ups regarding business activities
Asset Management Control
Review user identities and work with applications Business Owner, Technical Owner and Access management to perform any required corrective / preventive actions
Perform user account management tasks, such as creating, modifying, and deactivating user accounts
Monitor and analyse IAM-related logs and reports to identify potential security issues or unauthorized access attempts

Fulltime

ServiceNow Business Analyst

As a ServiceNow Business Analyst, you will act as a liaison between business sta...

Location

United States , Chandler

Salary:

Not provided

Enormous Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience as a ServiceNow Business Analyst
At least 3 years specifically focused on ServiceNow implementations and process automation
Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB
Strong ability to analyze business requirements, model processes, and translate them into technical specifications
Proficiency in creating user stories, workflows, and process documentation
Excellent verbal and written communication skills
Strong presentation and facilitation skills
Proven ability to work with various stakeholders
Strong analytical and problem-solving skills
A solid understanding of ITIL frameworks

Job Responsibility

Collaborate with business stakeholders to understand their needs and document detailed business requirements
Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows
Work closely with ServiceNow developers and architects to design solutions
Develop detailed user stories, process flows, and use cases
Assist in the configuration of ServiceNow applications
Coordinate user acceptance testing (UAT)
Maintain regular communication with business users and technical teams
Identify opportunities for continuous improvement and optimization
Provide training and support to end-users
Help support the change management process for ServiceNow upgrades and enhancements

Senior ServiceNow Business Analyst - Accounts Payable

We are seeking an experienced Senior ServiceNow Business Analyst with specialize...

Location

Switzerland , Geneva

Salary:

120000.00 - 150000.00 / Year

Randstad

Expiration Date

March 31, 2026

Requirements

5+ years as a Business Analyst with hands-on ServiceNow expertise
Proven success in implementing the ServiceNow AP module
Strong understanding of ServiceNow architecture and module capabilities
Knowledge of ITIL practices and frameworks is a strong asset
Exceptional analytical and problem-solving skills
Ability to thrive in a dynamic, fast-paced environment with competing priorities
Strong communication and facilitation skills to engage stakeholders effectively
Fluent in English
French proficiency is a significant advantage

Job Responsibility

Requirements Gathering: Collaborate with stakeholders, especially in the Finance unit, to document and analyze AP workflows and requirements
Solution Design: Translate business needs into functional and technical requirements tailored to the ServiceNow AP module
Use Case Development: Create and prioritize AP use cases, ensuring alignment with organizational goals and compliance standards
Process Optimization: Identify opportunities to streamline manual processes and enhance efficiency through automation within ServiceNow
Stakeholder Engagement: Lead workshops and meetings, ensuring clear communication and alignment between business stakeholders and technical teams
Project Coordination: Assist in planning timelines and deliverables for AP-related initiatives while providing updates to stakeholders on progress, risks, and challenges
Delivery Support: Act as the bridge between the Finance unit and the ServiceNow delivery team, ensuring successful implementation of AP-related features

Fulltime

Servicenow Technical Analyst

BioMarin Pharmaceutical

Location:
United States , San Rafael

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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Job Posted:January 06, 2026

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