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ServiceNow Solutions Architect

K2 Partnering Solutions

Location:
Brazil, São Paulo

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The ServiceNow Sales Architect serves as a trusted advisor to clients, helping them design and adopt ServiceNow solutions that deliver measurable business value. Combining deep ServiceNow platform expertise with strong client engagement and solution-selling skills, you will support the full sales cycle by shaping offerings, leading discovery sessions, and ensuring proposed solutions align with client needs.

Job Responsibility:

Partner with sales teams to design and present ServiceNow platform solutions (ITSM, HRSD, CSM, ITOM, SecOps)
Translate client business requirements into ServiceNow architectures, workflows, and implementation strategies
Lead discovery workshops and contribute to RFP/RFI responses
Deliver platform demonstrations and use-case presentations to executive-level stakeholders
Collaborate with pre-sales, delivery, and practice leaders to build competitive proposals
Stay up to date on ServiceNow product releases, industry solutions, and workflow automation trends

Requirements:

5+ years’ experience in ServiceNow consulting, pre-sales, or solution architecture
Deep expertise across multiple ServiceNow modules (ITSM, CSM, HR, ITOM, SecOps)
Strong understanding of workflow automation, ITIL practices, and digital transformation
Excellent communication and storytelling skills, with proven C-level engagement experience
Bachelor’s or Master’s degree in Computer Science, Business, or related field
Willingness to travel up to
Advanced to Fluent English

Nice to have:

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in at least one workflow
Familiarity with AI-driven workflows, low-code/no-code app development, and integrations
Experience leading large-scale ServiceNow transformation projects

Additional Information:

Job Posted:
December 09, 2025

Work Type:

Hybrid work

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