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ServiceNow Pre-Sales Solutions Consultant

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Advance Solutions

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Location:
United Arab Emirates

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The role will support business growth by partnering and collaborating with customers, ServiceNow, partners, sales, practice leads, and the executive team. This is a hands-on consultant who is deeply familiar with ServiceNow and has the advanced ability to configure the platform and demonstrate product-specific solutions during the sales process.

Job Responsibility:

  • Design and lead consultative interactions to align business objectives to the solutions delivered on the ServiceNow platform, covering a wide portfolio
  • Lead and drive conversations referencing industry and ServiceNow practices
  • Conduct educational sessions to understand business objectives, challenges, and problem statements for customers
  • Drive the presales process, distill information collected and develop demo scripts that demonstrate a meaningful understanding of a client’s business, pain points, and potential opportunities to leverage ServiceNow
  • Scope ServiceNow implementation and support services, create proposals for the services, create statements of work and lead RFP responses
  • Support the Account Executive in developing, growing, and maintaining accounts
  • Provide ServiceNow technical support throughout the presales and sales process
  • Perform demonstrations that help align ServiceNow with customer needs
  • Support Proofs of Concept / Proofs of Value with assistance from the delivery team
  • Act as a trusted advisor to help the client to scope for specific problems they are facing and to find the ServiceNow-based solution
  • Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
  • Maintain industry knowledge, including competitors, complementary solutions, and integrations
  • Maintain credibility through best practices knowledge in the Sales Enablement space
  • Qualify and help close sales opportunities

Requirements:

  • 5+ years of Pre-Sales solution consulting or sales engineering experience covering various ServiceNow solution domains
  • Excellent communication and presentation skills with the ability to explain complex concepts in a simple way
  • Capable of developing your own network with the customer and orchestrating an extended sales team and influencing internal and external stakeholders
  • Capable of working at various levels in customer accounts from C-level to processes owners and platform owners with a value-delivery mindset
  • Proficiency in English & Arabic (Reading, Writing, Presentation)
  • ITIL Foundation Certification
  • ServiceNow Sales Certifications
  • ServiceNow hands-on experience

Nice to have:

  • ServiceNow CSA / CIS Certifications
  • Understanding of the culture in the GCC region
What we offer:
  • Competitive compensation
  • Comprehensive benefits
  • Opportunity to play a pivotal role in our expansion strategy across the Gulf and Middle East
  • Chance to make a meaningful impact, accelerate your career
  • Be part of an innovative, collaborative team dedicated to excellence

Additional Information:

Job Posted:
December 05, 2025

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