ServiceNow Platform Engineer Job at RED Commerce - The Global SAP Solutions Provider (Madrid)

ServiceNow Engineer

The ServiceNow Engineer will leverage expertise in process engineering to enhanc...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 3 years of experience working as a ServiceNow Engineer or in a similar role within the automotive industry
Demonstrated proficiency in using the ServiceNow Platform
Solid experience in managing and maintaining ServiceNow Applications
Extensive knowledge of ServiceNow Modules and their applications
Excellent problem-solving skills and the ability to troubleshoot technical issues
Strong communication skills, with the ability to explain complex concepts to non-technical team members
A commitment to continuous professional development and staying up-to-date with the latest industry trends and advancements
A degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
Strong project management skills, with the ability to manage multiple tasks simultaneously and meet deadlines
Proven ability to work effectively both independently and as part of a team

Job Responsibility

Design and implement user-centric workflows on the ServiceNow platform to enhance user experience
Streamline and optimize workflows using process engineering expertise to improve overall efficiency and effectiveness
Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements
Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise
Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing
Stay current with releases and solutions, apply ITIL/ITSM best practices, and prioritize "QA and Security First" in all implementations
Assist in troubleshooting production issues, manage time effectively, and work independently to meet deadlines
Develop ServiceNow solutions aligning with business and customer objectives
Deliver full ITSM Pro capabilities that maximize employee efficiency and engagement
Leverage automations and integrations, including Integration Hub and Automated Test Framework (ATF), in your workflow engineering

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Cloud Platform Engineer

As a Cloud Platform Engineer, you will play a key role in implementing and maint...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Engineering, Computer Science or related discipline, Master’s Degree preferred
3+ years of hands-on experience in cloud engineering, preferably with Microsoft Azure
experience with CI/CD tools such as GitHub Actions or Azure DevOps
strong understanding of cloud infrastructure components including networking, storage, computer, and identity
experience with Infrastructure as Code (IaC) using Terraform or similar tools
proficiency in scripting or programming languages such as Python, PowerShell, or Bash
familiarity with containerization (Docker) and orchestration (Kubernetes)
experience with monitoring and logging tools (e.g., Azure Monitor, Log Analytics)
experience with FinOps practices for cloud cost optimization
understanding of Zero Trust architecture and its implementation in cloud environments

Job Responsibility

implement and maintain Azure-based cloud platform components to support data engineering and BI workloads
collaborate with architects to translate high-level designs into scalable, secure, and cost-effective infrastructure
automate infrastructure provisioning using tools like Terraform and manage configurations via Git
monitor and optimize cloud resources for performance, availability, and cost-efficiency
support CI/CD pipelines and deployment automation for platform services
ensure compliance with security and governance standards, including RBAC, encryption, Azure policies for governance, and network controls
troubleshoot platform issues and provide operational support for cloud services
participate in technical evaluations and proof-of-concepts for new tools and services
contribute to platform documentation, runbooks, and knowledge sharing across teams
manage ServiceNow intake workflows and access provisioning for cloud services

Fulltime

ServiceNow Process Engineering Specialist

We are seeking a dedicated and skilled ServiceNow Process Engineering Specialist...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
Relevant and recent experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow
Proven experience in gathering and documenting business requirements, creating user stories, and collaborating with cross-functional teams
Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management
Strong knowledge of ITIL processes and ServiceNow best practices
Excellent communication, analytical, and problem-solving skills
Experience with ServiceNow reporting and dashboard creation
Ability to work effectively in both independent and team environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and a proactive approach to problem-solving

Job Responsibility

Collaborate with business stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and improvements
Translate business needs into functional specifications and user stories
Assist in prioritizing requirements based on business needs and technical feasibility
Work with technical teams to design ServiceNow workflows, configurations, and customizations based on business requirements
Work with Service Now Architects to maintain detailed documentation, including functional specifications, process flows, and system architecture diagrams
Analyze existing business processes and workflows to identify areas for improvement and automation
Assist in designing and implementing best practices for process improvements within the ServiceNow platform
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle
Provide ongoing support and guidance to business users on ServiceNow capabilities and process changes
Develop test plans, test cases, and execute system testing to ensure solutions meet business requirements

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Semi Sr. Platform Engineer Analyst IT Support

The Engineer Intmd Analyst is an intermediate level position responsible for a v...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of relevant experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement

Job Responsibility

Provide assistance with a product or product component development within the technology domain
Conduct product evaluations with vendors and recommend product customization for integration with systems
Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
Assist with application prototyping and recommend solutions around implementation
Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues
Support projects and provide project status updates to project manager or Sr. Engineer
Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes
Create installation documentation, training materials, and deliver technical training to support the organization
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Databases, Application and Web servers

Fulltime

EDI Platform Engineer

Location

Salary:

Not provided

Kloud9

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science or a related/equivalent on job experience
Minimum of 4-8 years applicable experience in Sterling B2Bi Tool
Detailed understanding and experience with Sterling B2Bi product in Admin, Business process, Maps and Dashboard
Proficient understanding of code versioning using Git (GitHub)
Good hands-on experience in Linux
Strong debugging skills
Communicating with vendors and customers in a courteous and professional manner
Good understanding of AWS technologies including but not limited to EC2, Lambda, S3, RDS Oracle
Strong Linux script development experience including expertise in REST/JSON APIs
Hands on experience with RedHat

Job Responsibility

Play a crucial role in shaping, modernizing, and scaling EDI platform while driving innovation and automation within the technology ecosystem
Deep technical understanding of Sterling B2Bi Dashboard and Admin activities
Operating system level patches on Servers and Application patches on B2Bi App
Recommend and implement the automation of different administration tasks via UNIX Shell scripts, command-line utilities or other applications/scripting languages
Work with Sterling B2Bi Vendor on support tickets and bug fixes
Familiar with source and target systems that include OpenText and Axway Managed File Transfer, Oracle, SQL Server and numerous file types such as EDI Delimited, XML, JSON and flat files
Able to perform Disaster Recovery exercises
Willingness for on-call support as needed throughout assigned projects
Willingness to work early/late for sync up calls with onshore counterparts
Knowledge of how to perform Sterling B2Bi migrations and Server level activities

What we offer

Kloud9 provides a robust compensation package and a forward-looking opportunity for growth in emerging fields

Technical Architect – ITSM Platforms and Emerging Technologies

The role involves developing and maintaining strategic technical roadmaps, leadi...

Location

United States , Bethesda

Salary:

125600.00 - 208200.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Information Systems or related field or equivalent experience, education, and certification
8+ years of IT service operations experience with a minimum of 3+ years as a Solution Architect, Lead Developer or Lead Engineer
5+ years of relevant experience with implementing ITSM Platform solutions
Applied experience designing and deploy virtual agents (chatbots)

Job Responsibility

Build strategic roadmap to mature and increase the adoption of ServiceNow platform
Understand as-is state of ServiceNow modules and the challenges
Cross-functional collaboration and integration support with SNOW platform including ITSM, ITOM, ITAM, APM etc.
Provide SME-level guidance on implementation considerations at both the ServiceNow platform and solution levels for enterprise-wide or large-scale information systems
Provide technical evaluation of demands against ServiceNow platform architecture, capabilities and best practices
Identify opportunities to improve and streamline the overall platform and its performance
Design and document technical specifications, configurations and customizations for out of the box, new solutions and systems integrations
Develop coding and configuration standards as well as best practices for maintaining the ServiceNow architecture model
Create and document technical governance processes
Provide technical guidance and recommendations to developers on platform-wide development solutions

What we offer

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave

Fulltime

Internal Business Platforms Admin

Position responsible for support and administration of on premise internal busin...

Location

United States

Salary:

Not provided

E9 Corporation

Expiration Date

Until further notice

Requirements

Fully adjudicated DOD Secret clearance (minimum)
Masters +10yrs experience or Bachelors +12yrs experience (for Senior Software Engineer)
Bachelors +5yrs or Associates +7yrs experience (for Intermediate Software Engineer)
CompTIA Security+ certification
Achieve and maintain ServiceNow Certifications (Certified System Administrator, Certified Implementation Specialist- ITSM within first 6 months)
Computing Environment (CE) Certification (can be waived for 3 months after project join date)
1-3 years’ Experience with ServiceNow configuration in: IT Service Management suite, Platform configuration (forms, workflows, etc.), CMDB/Discovery
Understanding of how ServiceNow works with 3rd Party applications
Knowledge of Application Server architecture in large enterprise environment using IIS, Apache, Tomcat
Knowledge of Windows and Linux administrations skills

Job Responsibility

Responsible for all facets of support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS
Maintaining, updating, and creating complex business logic with ServiceNow tool
Maintain and administer web application servers hosting ServiceNow and other internal business tools on Windows and Linux OS
Work across wide variety of systems, applications, and projects within PD ALTESS
End user support of ServiceNow, Atlassian, and Alfresco internal business tools
Following agile SDLC, configure internal business tools to customer requirements (mainly ServiceNow)
Performing all required patching, upgrading, and cybersecurity compliance activities for application environments (Windows and Linux OS)
Performing deployment of mid-tier computing capabilities (IIS, Apache, etc.)
Maintaining existing and configuring new ServiceNow workflows and custom components
Working with customers to enhance ServiceNow capabilities

NOC Monitoring Engineer

Experience in Service Desk Management and Voice Support with strong communicatio...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a high level of focus on quality
Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
Collaborate with the monitoring team, manage shifts, and provide training and documentation support
Maintain and Update Service Documents and SOP
Responsible for identifying potential problems and/or trends of repetitive Incidents

Job Responsibility

Monitor the events or alerts on monitoring tools
perform initial investigation
raise with the Support team.

What we offer

Inclusive work environment
Respect for all differences
Positions open to people with disabilities.

Fulltime

ServiceNow Platform Engineer

RED Commerce - The Global SAP Solutions Provider

Location:
Spain , Madrid

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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RED Commerce - The Global SAP Solutions Provider

Location:Spain , Madrid

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Job Description:

Requirements:

Additional Information:

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