Servicenow developer Job at Dash Technologies (Montgomery)

Servicenow developer

Dash Technologies

Location:
United States , Montgomery

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Job Requisition for ServiceNow Developer. Position Description the ServiceNow Developer will support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes. This role will be responsible for building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules. The developer will collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.

Job Responsibility:

Support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes
Building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules
Collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery

Requirements:

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies)
Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring
Ability to troubleshoot, analyze, and resolve ServiceNow platform issues
Strong understanding of ITIL practices
Excellent communication and collaboration skills
ITIL 4 Foundation or Higher
3–5+ years of ServiceNow development experience in ITSM environments
Hands-on experience implementing workflows and integrations in ServiceNow
Experience participating in testing, code reviews, and deployment activities
Certified ServiceNow System Administrator
Bachelor’s degree in computer science, Information Technology, or related field
10+ years equivalent work experience may be considered in lieu of a degree
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) – ITSM
ServiceNow Certified Application Developer (CAD)
Candidates must be eligible to work on U.S. government contracts

Nice to have:

Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development
Knowledge of government IT projects or large-scale enterprise environments
Strong documentation skills (workflows, configuration, solution design)
Prior experience with Agile Methodology
Prior experience supporting state or federal government IT modernization projects
Experience with ServiceNow development, upgrades and maintaining customizations
Experience working with cross-functional project teams, product owners, module contractors, IT leads
Additional coursework or certifications in IT Service Management, Software Engineering or Enterprise Architecture
PMI Agile Certified Practitioner (PMI-ACP)
ServiceNow Certified Technical Architect (CTA)
ITIL 4 Foundation Certified
Professional Scrum Master (PSM)

Additional Information:

Job Posted:
December 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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