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Centennial Technologies is seeking a mid-level ServiceNow Developer with hands-on experience in modules such as IT Service Management (ITSM), IT Operations Management Visibility (ITOM Visibility), Hardware Asset Management (HAM), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM). The ideal candidate will collaborate with cross-functional stakeholders to translate business requirements into robust, scalable, and secure ServiceNow solutions, and will play a key role in designing, developing, and implementing high-quality applications on the ServiceNow platform.
Job Responsibility:
Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform
Configure and customize core modules including ITSM, ITOM, HAM, and GRC/IRM
Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping
Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities
Evaluate business requirements and translate them into high-quality technical solutions aligned with industry and platform best practices
Ensure platform scalability, maintainability, and adherence to governance standards
Conduct code reviews and enforce development standards across the ServiceNow ecosystem
Exposure to design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes
Troubleshoot integration issues, optimize performance, and ensure secure data exchange
Enhance CMDB data quality using discovery, service mapping, and reconciliation rules
Configure ITOM Visibility components including Discovery, Service Mapping, Event Management (optional if applicable)
Work with stakeholders to maintain CMDB governance, lifecycle management, and audit readiness
Implement and customize GRC/IRM modules such as policy & compliance, risk management, and audit management