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ServiceNow Developer Technical Lead

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Sopra Steria

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Location:
India , Noida

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Ideal candidate must be self-motivated with a proven record of accomplishment in working on ServiceNow Platform and Development. Responsibilities include understanding customer requirements, upgrading instances, implementing CSM and ITSM modules, and integrating using REST/SOAP. Preferred qualifications include ServiceNow certifications and Agile team experience.

Job Responsibility:

  • Working on ServiceNow Platform
  • ServiceNow Development
  • Implementation of modules related to CSM and ITSM
  • Instance upgrades and patches
  • Integration using REST/SOAP and Integration Hub
  • Interaction with clients and stakeholders to manage new requirements

Requirements:

  • Self-motivated with a proven record of working on ServiceNow Platform
  • Experience in ServiceNow Development from medium to complex needs
  • Ability to understand customer requirements and work on requests
  • Experience implementing modules related to CSM and ITSM
  • Working experience on Instance Upgrades and Patches for multiple customers
  • Experience in scripting language: JavaScript and ServiceNow scripting
  • Working experience in Integration using REST/SOAP and Integration Hub
  • Very good experience working with relational databases
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
  • Excellent communication skills
  • Ability to interact with clients and stakeholders to manage new requirements
  • Working understanding of Agile Team
  • Preferred working experience on MSP-based instance
  • ServiceNow - Certified System Administrator
  • ServiceNow - Certified Application Developer
  • B.Tech or Technology Background related to IT

Nice to have:

  • ITIL V3 Foundation or ITIL 4 Foundation
  • ServiceNow - Certified Implementation Specialist
  • Micro-Certification: Automated Test Framework
  • Micro-Certification: Flow Designer
  • Micro-Certification: Integration Hub
  • Micro-Certification: Virtual Agent

Additional Information:

Job Posted:
April 26, 2025

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