ServiceNow CMDB / CSDM Architect Job at FinXL (Sydney)

ServiceNow Consultant - CMDB / CSDM

We are seeking an experienced ServiceNow Consultant – CMDB / CSDM to design, imp...

Location

India , Bengaluru

Salary:

Not provided

InfoGrowth

Expiration Date

Until further notice

Requirements

5–7 years of experience working with ServiceNow ITSM and ITOM, including CMDB and Service Mapping
Strong hands-on expertise in ServiceNow CMDB configuration and CSDM implementation
Proven experience implementing ServiceNow Service Mapping and Discovery capabilities
Experience in ServiceNow scripting and customization (Business Rules, Client Scripts, UI Policies, Script Includes)
Knowledge of CMDB data governance, CI lifecycle, identification and reconciliation rules
Experience integrating ServiceNow with cloud platforms, monitoring tools, and enterprise systems via REST/SOAP APIs
Experience supporting both ServiceNow implementations and post-production operations
Strong stakeholder communication, requirement gathering, and ServiceNow solution design skills
Ability to manage multiple priorities in a client-facing ServiceNow consulting environment

Job Responsibility

Lead design, configuration, and rollout of ServiceNow CMDB and CSDM solutions aligned with enterprise architecture
Conduct discovery workshops with IT and business stakeholders to gather and document ServiceNow ITSM and ITOM requirements
Configure and support ServiceNow ITSM modules including Incident, Change, Problem, Request, and Asset integrated with CMDB
Implement and maintain ServiceNow Service Mapping and Discovery to ensure accurate service topology and dependency mapping
Design scalable ServiceNow solutions aligned with IT service management and operational objectives
Develop structured CMDB and CSDM roadmaps and articulate implementation strategies
Implement system enhancements, new ServiceNow capabilities, and CMDB data model improvements
Drive CMDB data quality, governance, and lifecycle management aligned with CSDM standards
Manage change control processes, including update sets and migration across ServiceNow environments up to Production
Support ServiceNow upgrades, integrations, security configuration, and ongoing platform maintenance

Fulltime

Lead Technology Analyst

CMDB Technical Analyst will be part of the Information Management (IM) function....

Location

India , Bangalore Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Overall Experience of 8-10 years relevant experience in an IT Industry
5 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
5 years’ experience in ServiceNow CMDB, Asset Management & ITOM
Education: Bachelors in Technology | Engineering
Experience with Servicenow CMDB | CSDM , Discovery & Service Mapping
Strong understanding of IT infrastructure and components (servers, networks, applications)
Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed
Experience defining, documenting, and implementing CI Data audits
Experience managing CI data in a ServiceNow CMDB
Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity

Job Responsibility

CMDB Data Management: Maintaining the accuracy and completeness of CMDB data by identifying and resolving data inconsistencies
Defining and enforcing naming conventions for configuration items (CIs)
Establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure
Performing data cleansing and deduplication activities
Manage the CMDB module, improving data representation accuracy
Develop and track key performance indicators for CMDB health
Discovery and Integration: Configuring and managing data discovery tools to automatically populate the CMDB with information from various IT systems
Integrating CMDB data with other ServiceNow modules like Incident Management, Problem Management, and Change Management
Mapping data from external systems to the CMDB schema
Data Governance: Defining data quality standards and metrics for the CMDB

Fulltime

ServiceNow Architect

As a ServiceNow Architect, you will play a key role in designing and guiding the...

Location

United States , Chandler

Salary:

Not provided

Enormous Enterprise

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Experience with agile methodologies and managing large-scale ServiceNow implementations
ServiceNow Certified System Administrator (CSA) required

Job Responsibility

Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features

Senior ServiceNow Solution Architect

The Senior ServiceNow Solution Architect will lead the design and execution of S...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

9–12 years of overall IT experience with 5+ years on ServiceNow
Proven experience as a ServiceNow Solution Architect or Lead Architect
Strong expertise in converting HLDs into LLDs and guiding execution
Hands-on experience with: CMDB & CSDM, CI classes, relationships, discovery & service mapping
UX/UI Framework, Service Portal, Next Experience, UI Builder
ServiceNow AI capabilities (Virtual Agent, Predictive Intelligence, GenAI features)
GRC modules (Risk, Compliance, Policy, Controls)
Strong understanding of data models, integrations, workflows, and scripting
Experience leading end-to-end ServiceNow implementations
Ability to work closely with developers, QA, product owners, and business users

Job Responsibility

Own end-to-end solution design for ServiceNow initiatives—from business requirements to production rollout
Convert High-Level Designs (HLDs) into detailed, executable Low-Level Designs (LLDs) for development teams
Lead technical design workshops, requirement clarification, and architecture reviews with business and IT stakeholders
Provide architectural guidance during development, testing, and deployment
Ensure alignment with ServiceNow best practices, platform standards, and enterprise architecture
Drive UX-led design thinking to improve adoption and user experience
Design and govern solutions across AI, GRC, and CMDB modules
Mentor developers and reviewers on design quality, scalability, and performance
Act as the technical SPOC for architecture-related decisions and escalations

Senior ServiceNow Solution Architect

The Senior ServiceNow Solution Architect will lead the design and execution of S...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

9–12 years of overall IT experience with 5+ years on ServiceNow
Proven experience as a ServiceNow Solution Architect or Lead Architect
Strong expertise in converting HLDs into LLDs and guiding execution
Hands-on experience with: CMDB & CSDM, CI classes, relationships, discovery & service mapping
UX/UI Framework, Service Portal, Next Experience, UI Builder
ServiceNow AI capabilities (Virtual Agent, Predictive Intelligence, GenAI features)
GRC modules (Risk, Compliance, Policy, Controls)
Strong understanding of data models, integrations, workflows, and scripting
Experience leading end-to-end ServiceNow implementations
Ability to work closely with developers, QA, product owners, and business users

Job Responsibility

Own end-to-end solution design for ServiceNow initiatives—from business requirements to production rollout
Convert High-Level Designs (HLDs) into detailed, executable Low-Level Designs (LLDs) for development teams
Lead technical design workshops, requirement clarification, and architecture reviews with business and IT stakeholders
Provide architectural guidance during development, testing, and deployment
Ensure alignment with ServiceNow best practices, platform standards, and enterprise architecture
Drive UX-led design thinking to improve adoption and user experience
Design and govern solutions across AI, GRC, and CMDB modules
Mentor developers and reviewers on design quality, scalability, and performance
Act as the technical SPOC for architecture-related decisions and escalations

Servicenow Architect

As a ServiceNow Architect, you will play a key role in designing and guiding the...

Location

Salary:

Not provided

Altius Technologies

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
ServiceNow Certified System Administrator (CSA) required
Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Experience with agile methodologies and managing large-scale ServiceNow implementations

Job Responsibility

Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications
Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability
Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features

What we offer

Remote-first role
Occasional, optional travel for key client engagements (reimbursed)

Fulltime

Sr Technical Architect - ServiceNow Architect, CSM, CSDM & ITOM

The ServiceNow team partners with business, IT operations, and engineering group...

Location

India , Bangalore

Salary:

Not provided

Blue Yonder

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, IT, or related field
10–13 years of IT experience, with hands-on experience with ServiceNow implementation and development
Strong expertise in ITSM, CSM, CMDB, ITOM, with exposure to HRSD or Security Operations as a plus
Deep proficiency in Glide scripting, JavaScript, Flow Designer, and IntegrationHub
Proven experience designing and delivering end-to-end integrations (REST/SOAP, API, LDAP, SSO, OAuth)
Experience in CMDB and Discovery (data model, reconciliation, service mapping)
Experience in ITOM (Event Management, Discovery, Service Mapping)
Solid understanding of ITIL processes and ability to apply them in ServiceNow solutions
Hands-on experience with Service Portal, Workspace, and UI Builder
Knowledge of CI/CD pipelines, automated testing, Agile/DevOps practices

Job Responsibility

Define scalable platform architectures for ITSM, CSM, CMDB, and ITOM solutions
Translate business and ITIL requirements into robust ServiceNow designs
Establish coding standards, reusability patterns, and best practices
Configure workflows, catalog items, client/server scripts, UI policies, and business rules
Build and support complex integrations with enterprise systems
Develop automation solutions using Flow Designer, IntegrationHub, and Orchestration
Provide technical leadership to developers and consultants
Review solutions for scalability, maintainability, and performance optimization
Lead technical workshops and design sessions with stakeholders
Ensure platform stability during upgrades and releases

Fulltime

ServiceNow Developer

We are seeking an experienced ServiceNow Developer to join our team onsite in Ka...

Location

United States , Kansas City

Salary:

Not provided

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science or related field + 4 years of professional experience
Associate degree + 6 years of professional experience
High School Diploma/GED + 8 years of professional experience
Minimum of 3 years of hands-on ServiceNow development experience
Strong experience in one or more of the following: ITSM, ITOM, ITAM, SAM, HRSD, CMDB, CSDM
Experience with JavaScript, Glide API, HTML, CSS
Experience developing REST/SOAP integrations
Familiarity with ServiceNow data structures, ACLs, business rules, and update sets
Strong understanding of enterprise infrastructure environments (storage, backups, operating systems)
Strong analytical and problem-solving skills

Job Responsibility

Design, develop, and customize ServiceNow applications and modules including ITSM, ITOM, ITAM, SAM, HRSD, and enterprise workflows
Develop integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID Servers, and IntegrationHub
Write and maintain scripts using JavaScript and Glide API
Build and optimize workflows using Flow Designer and Orchestration
Implement and maintain a healthy, accurate CMDB aligned with CSDM principles
Design and manage Configuration Item (CI) relationships to support business services and IT operations
Ensure data integrity and governance best practices are followed
Develop automation solutions to streamline IT and business processes
Optimize platform performance, reliability, and scalability
Manage platform upgrades, patches, and deployments

ServiceNow CMDB / CSDM Architect

FinXL

Location:
Australia , Sydney

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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