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Beacon Hill Technologies is seeking a detail-oriented ServiceNow Enterprise Architecture SME to lead the implementation of the EA module for our enterprise client. This role will be responsible for system setup, data governance, integrations with other ServiceNow modules, and serving as the primary liaison between the ServiceNow vendor and internal stakeholders. The ideal candidate brings strong ServiceNow expertise, preferably with AE and CMDB experience, and excels as a techno‑functional resource, specifically combining hands‑on technical skills with the ability to coach users, present effectively, and guide best‑practice adoption across the organization.
Job Responsibility:
Lead the implementation of the EA module for our enterprise client
Responsible for system setup, data governance, integrations with other ServiceNow modules
Serving as the primary liaison between the ServiceNow vendor and internal stakeholders
Requirements:
3+ years of experience as a ServiceNow Architect working within Enterprise Architect module
Proven experience implementing the ServiceNow Enterprise Architecture (EA) module (formerly APM) from the ground up, including initial setup, configuration, and rollout
Subject Matter Expert capable of coaching and advising stakeholders on proper system design, configuration, and best practices
Hands-on experience with data entry, data governance, and integrations between EA and other ServiceNow modules
Ability to act as a primary liaison and gatekeeper between the ServiceNow vendor and internal stakeholders (NSU), ensuring alignment and quality delivery
Working knowledge of CMDB ServiceNow module
Effective communication and presentation skills
Holds a Bachelor’s degree in Information Technology, Data Management, Computer Science, or a related field.
Nice to have:
Master’s degree in Information Systems, Data Management, Computer Science, or a related field.