Servicenow administrator Jobs

Servicenow Administrator

Location: Hybrid-Remote. The role will require travel, as needed to project loca...

Location

United States , Alexandria

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a Public Trust security clearance
5+ years of professional experience in ServiceNow administration
Bachelor’s degree in information technology or related field or equivalent professional experience
Will require travel, as needed to project locations
Has demonstrated hands on experience with ServiceNow administration
Experience integrating ServiceNow into other systems and tools
Experience designing and implementing automated workflows
Familiarity with relevant ServiceNow scripting/programming languages, including but not limited to Java Script
ServiceNow Certified Implementation Specialist – ITSM or ServiceNow Certified Application Developer certification preferred
Excellent written and verbal communication skills

Job Responsibility

Planning, executing, monitoring, controlling, and closing all technical tasks related to administration, configuration, and implementation of all aspects of the ServiceNow platform necessary for Tier 1, Tier 2, and Tier 3 services
Providing software coding and configuration services including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development as needed
Creating and maintaining service catalog items and workflows
Designing and implementing automated workflows to streamline processes
Integrating ServiceNow with other systems and tools
Creating and maintaining reports and dashboards for various stakeholders
Providing training and support to end-users and other administrators
Identifying opportunities for process improvements and implementing best practices
Creating and maintaining system design and operations documentation
Advising on the impact of any proposed changes to the ServiceNow environment

ServiceNow System Administrator

Inetum is a European leader in digital services. Inetum’s team of 28,000 consult...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or equivalent
Minimum of 3 years of experience on a similar role
Strong knowledge on both CMDB and ITSM modules
Experience in ServiceNow ITSM and workflows
Proven experience with ServiceNow (configuration, administration, development, management and deployment)
Experience with Javascript, HTML, XML and Web services REST, API, SOAP
Good level of English (mandatory)

Job Responsibility

Setup the ITSM module (Change Management, Service Requests, Incident Management, Problem Management)
Improve business processes and manage continuous improvements projects
Analyze current environment and propose automation when ever possible
Manage technical documentation
Maintain Service catalog and Service level Management
Coordinate upgrades and changes to ServiceNow instance
Manage permissions and accesses (roles, users and groups)
Maintain instance performance by regular checkups
Troubleshoot day-to-day operations and system issues
Deploy update sets from non-prod environments

Fulltime

ServiceNow - CMDB System Administrator

Inetum is a European leader in digital services. Inetum’s team of 28,000 consult...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or equivalent
Experience of minimum 5 years on a similar role
Proven experience with ServiceNow (configuration, administration, development, management and deployment)
Strong knowledge on CMDB modules - CMDB configuration, administration and usage
Experience in ServiceNow ITSM and workflows
Experience with Javascript, HTML, XML and Web services REST, API, SOAP
Knowledge in Infrastructure and ITOM
ServiceNow CSA Certification and ServiceNow CMDB Fundamentals
Knowledge of ITIL best practices
Good level of English

Job Responsibility

Manage CMDB health
Review the existing configuration: attributes, flow, CIs, Groups, Teams, etc
Prepare the CMDB to be able to implement effectively ITSM in ServiceNow
Improve business processes and manage continuous improvements projects
Propose automation whenever possible
Manage Technical documentation
Coordinate upgrades and changes to ServiceNow instance
Manage permissions and accesses (roles, users and groups)
Maintain instance performance by regular checkups
Troubleshoot day-to-day operations and system issues

Fulltime

Microsoft M365 Administrator

Location: Hybrid-Remote. The role will require travel, as needed to project loca...

Location

United States , Alexandria

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a Public Trust security clearance
10+ years of professional experience in Microsoft M365 Administration
Bachelor’s degree in information technology or related field or equivalent professional experience
Must have experience managing a Microsoft-based infrastructure by overseeing the deployment, migration, configuration, and support of Microsoft technologies such as Windows Server, Entra ID, Active Directory, Intune, Defender, Exchange Online, Office 365, SharePoint, Teams, and Azure
Experience providing installation and configuration of M365 components
Experience monitoring Microsoft system performance and addressing issues
Experience performing regular updates, backups, and troubleshooting to ensure systems run smoothly and securely
Application patching and hosting experience with M365 for installation, configuration, administration, licensing, and monitoring/maintenance
ServiceNow experience required
Microsoft focused certification required such as MS Certified Solutions Associate or Microsoft equivalent

Job Responsibility

Overseeing the installation, configuration, and maintenance of Microsoft 365 services, including Exchange Online, Intune, VoIP, SharePoint Online, OneDrive for Business, PowerBI, Power Automate, Power Apps, CoPilot, and Teams
Providing support for M365-related issues, including user account management, permissions, and troubleshooting
Monitoring and optimizing the performance of M365 services, ensuring efficient resource allocation
Ensuring the security of M365 services by testing patches and updates as well as applying required security configurations
Implementing and managing backup and disaster recovery solutions for M365 services
Maintaining detailed documentation of M365 configurations, procedures, and policies
Working closely with other IT teams to support M365 needs and integrate M365 solutions with other systems
Providing training and support to end-users on M365 services and best practices
Create Trouble Ticket for unexpected outages
DUO and MFA support and set up related to application servicing, patching, and hosting for end user accounts

System Administrator

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Understanding of hosted application environments: Managed Services (MS)
Managed Services Lite (MSL)
Co-location (Colo)
Cloud services
Secondary Data Center (SDC)
Knowledge of server, storage, and licensing sizing
Familiarity with IT infrastructure concepts
Proficiency in ServiceNow or similar ITSM tools
Experience drafting solution proposals including hardware/software/service configurations and cost models
Strong skills in authoring technical and business documentation

Job Responsibility

Management of agency documents used in support of EDC hosted applications and services in Managed Services (MS), Managed Services Lite (MSL), Co-Location (Colo), Cloud and Secondary Data Center (SDC)
Provides customer support for the creation, verification, and ongoing updates of all EDC hosted application documents
Creates and maintains technical contact resource lists
Acts as a Service Coordinator/Liaison between the OA,ETSO and all other commonwealth entities
Conducts meetings and creates correspondence, prepares reports, and speaks publicly or internally to gather or give information, resolve complaints, eliminate program barriers, and engender support for operational objectives and activities
Participates in detailed requirement and data gathering sessions with customers for the purposes of integration with EDC services
Verifies technical requirements adhere to best IT practices and are consistence with EDC standards and security policies
Confirms requirements follow EDC standards for efficient use of resources
Authors solution proposal documents which include all required hardware, software and services, calculations of all associated costs and a detailed written description of the transition plan based on the requirements provided to EDC
Transforms customer requirements into technical specifications such as server and storage sizing, licensing requirements, and support level details

Service Administrator

Are you a detail-oriented individual with a strong work ethic and a passion for ...

Location

United Kingdom , East Kilbride

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in MS Office, especially Excel and Outlook
Strong attention to detail and accuracy in data entry
Confident telephone manner and excellent communication skills
Ability to work as part of a team with a proactive attitude
Reliable and punctual with a solid work ethic
Must have access to your own means of transport

Job Responsibility

Accurate booking in of client jobs and ensuring internal systems are updated accordingly
Perform high-volume data entry across multiple platforms, including ServiceNow (training will be provided) and bespoke in-house systems
Liaise with assigned couriers to ensure timely and efficient service delivery
Maintain clear and professional communication via phone and email
Use MS Office Suite (particularly Excel and Outlook) for data entry and task management

Fulltime

IT Administrator III

The CMDB Market Enablement and Data Governance Lead is a key role within the Ser...

Location

Salary:

Not provided

KFC

Expiration Date

Until further notice

Requirements

BA/BS in Information Systems, Computer Science, or related field, or equivalent experience
3+ years of experience in data governance or configuration management
Strong understanding of ServiceNow CMDB architecture, CI class structures, and data models
Experience designing and delivering training programs for technical and non-technical audiences
Familiarity with ITIL framework and configuration management processes
Ability to communicate technical information clearly to both technical and non-technical users
Attention to detail and commitment to maintaining data accuracy and system reliability
Ability to work collaboratively with cross-functional teams
Ability to define and enforce data governance standards across diverse teams
Strong communication and facilitation skills

Job Responsibility

CDE Definition & Management: Collaborate with stakeholders to identify, define, and maintain Critical Data Elements (CDEs) for each CI class within the CMDB
Governance Framework Development: Design and implement governance processes and standards to ensure consistency, accuracy, and reliability of CMDB data
Data Steward Enablement: Develop and manage onboarding and training programs for data stewards globally, ensuring they are equipped to maintain CMDB data quality
Documentation & Knowledge Sharing: Maintain comprehensive documentation of CDE definitions, governance policies, and training materials
ensure accessibility and clarity
Compliance Monitoring: Track adherence to governance standards, identify gaps, and implement corrective actions to maintain data integrity
Stakeholder Engagement: Serve as a liaison between platform teams, business units, and data consumers to ensure alignment on governance priorities
Continuous Improvement: Regularly review and refine governance processes and enablement strategies to adapt to evolving business needs and platform capabilities
Support for Platform Health Reporting: Contribute to reporting and analysis of CMDB health metrics related to data stewardship and governance effectiveness

ServiceNow Developer IV

As a Senior ServiceNow Developer at Rackspace Technology, you will play a pivota...

Location

United Kingdom , Cardiff

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are often preferred
Configuration Management Experience (CMDB data model and relationships)
7+ years of ServiceNow hands-on experience in designing, developing and delivering ITSM
ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub)
Proficiency in ServiceNow scripting (JavaScript, Glide API, server- and client-side scripting)
Expertise in Incident Management, Problem Management, Change Management, Knowledge Management, Contract Management, Service Catalog, Reporting Modules
Strong knowledge of the ServiceNow platform, its architecture, and modules
Proficiency in JavaScript, HTML, CSS, and other web technologies
Experience with ITSM, ITIL, and knowledge of IT service management processes
Ability to work independently, as well as collaboratively in a team environment

Job Responsibility

Develop, configure, and customize ServiceNow applications, modules, and components to meet specific business requirements aligned with Rackspace's cloud solutions
Design and implement workflows, automation, and business processes using the ServiceNow Workflow Editor, Flow Designer, and Integration Hub, ensuring seamless integration with customer's cloud infrastructure
Integrate ServiceNow with other systems and applications, ensuring seamless data flow and consistency, especially in the context of diverse cloud environments
Write and maintain server-side and client-side scripts to enhance and customize ServiceNow functionality in alignment with the technological ecosystem
Create user-friendly and intuitive user interfaces (UI) within the ServiceNow platform, tailored to the unique needs of Rackspace's clients for a positive end-user experience
Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators relevant to Rackspace's cloud services
Identify and resolve issues, bugs, and performance problems within the ServiceNow platform, contributing to the reliability and efficiency cloud solutions
Create and maintain documentation for ServiceNow configurations, processes, and workflows, adhering to Rackspace's documentation standards
Stay updated with ServiceNow releases and apply platform upgrades and enhancements
Adhere to ServiceNow best practices, governance, and security standards

Fulltime

Servicenow administrator

Ocean Blue Solutions

Location:
United States, Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 10, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Servicenow administrator