Service Operations Coordinator Job at Powerdot (Lisbon)

Service Operations Coordinator

Powerdot

Location:
Portugal , Lisbon

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Service Operations Coordinator to strengthen the operational backbone of our service organization. This role is project- and process-driven, focused on ownership, coordination, analytics, and continuous improvement, where technical know-how related to the industry is a plus. You will act as a central point of coordination across internal teams and external suppliers, proactively driving new operational flows, ensuring priorities are clear, data is used to guide decisions, and initiatives move from idea to execution. This role suits someone who is organized, analytical, comfortable in meetings, and confident pushing stakeholders toward structured, data-driven outcomes.

Job Responsibility:

Own and coordinate service-related operational projects from definition through implementation
Lead the rollout of new operational flows, with direct or indirect impact in our service operations
Ensure clear ownership, timelines, and follow-up across teams
Identify gaps, bottlenecks, and inefficiencies using data and operational feedback
Drive standardization across markets and suppliers where applicable
Lead and participate in supplier meetings with a performance- and analytics-focused mindset
Challenge inputs constructively, using data rather than technical deep dives
Track supplier metrics and ensure corrective actions are followed through

Requirements:

2/3 years of experience
Strong project coordination or service operations experience
Excellent analytical skills with the ability to work comfortably with data
Proven ability to prioritize tasks and manage competing demands
Clear, structured communication (written and verbal)
Proactive, ownership-driven attitude
Comfortable challenging assumptions using facts and data
Organized, detail-oriented, and reliable in follow-up
Solutions-oriented with a continuous improvement mindset

Nice to have:

Technical know-how related to the industry

What we offer:

Health insurance
gym membership
flexible hours
annual offsite
english training
free office snack
special discounts to charge your car
Private health insurance coverage
Gym membership to help you stay active
Flexible working hours: you own your time
Annual offsite where we celebrate the year’s achievements and spend quality time together
Regular team-building events with your local teammates
English Training as English is our language used to connect with all markets and teams
Free office snacks and unlimited coffee & Meal allowance for every worked day
Special discounts for charging your electric vehicle

Additional Information:

Job Posted:
February 14, 2026

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