Service Manager, Inetum

Service Manager

Inetum

Location:
Portugal, Lisbon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Service Manager to oversee the operation and continuous improvement of cybersecurity services, ensuring effective project management and strong relationships with clients and stakeholders.

Job Responsibility:

Supervise the daily operation of cybersecurity services
Promote continuous improvement of processes and services
Manage technical and operational projects
Ensure effective communication with clients and stakeholders
Guarantee compliance with defined SLAs and KPIs

Requirements:

Proven experience in IT service management, preferably in the cybersecurity field
Experience with MS Windows Server and Unix
Strong skills in MS Office and MS Project
Solid knowledge of IPv4 and IPv6
Proficiency in DNS
ITIL Foundation certification (or advanced level) is a plus
Strong communication, organizational, and team management skills
Results-oriented and problem-solving mindset

Nice to have:

ITIL Foundation certification (or advanced level) is a plus

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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