Service Lane Manager Job at Group 1 Automotive (Greater Landover)

Store Manager

Join Us in Rural Alaska – A Unique Opportunity for Two! The Alaska Commercial Co...

Location

United States , King Salmon

Salary:

67500.00 USD / Year

Alaska Commercial Company

Expiration Date

Until further notice

Requirements

A minimum of two years of experience in a high-volume grocery/retail environment
Exceptional analytical, problem-solving, and decision-making skills with high attention to detail
Proven organizational, planning, and prioritizing skills
Excellent written and verbal communication, interpersonal skills, and superior customer service skills
Must have the ability and desire to develop an in-depth understanding of ACC's customers
Demonstrates a personal and enthusiastic commitment to ACC's vision, mission, values, and strategies

Job Responsibility

Share your knowledge, experience, and best practices
Create team spirit across departments
Achieve sales goals by planning, adapting, and reacting to changes in the community
Ordering of various retail products as needed
Operating cash lanes
Organizing and creating eye-catching displays
Executing planograms
Serving customers and community residents

What we offer

Comprehensive benefits package
Taxable housing
Relocation package
Paid training

Fulltime

Service Lane Manager

Ira Subaru just opened up a Brand New 23,000 Sq Ft. State Of Art Facility in Dan...

Location

United States , Danvers

Salary:

6250.00 - 12500.00 USD / Month

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Two or more year’s management experience in an automotive service department preferred
Supervisory skills
CDK experience a plus
Ability to work independently and be self-motivated
A desire to work in a commission, performance-based, environment
Great attitude with high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Ability to work well in a process driven environment
High school diploma or equivalent

Job Responsibility

Manage the service drive staff and monitor their performance
Forecast goals and objectives for the department and ensure they are met
Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction
Maintain daily sales and production records as required by dealership management
Ensure that the service department meets all customer satisfaction (CSI) and financial goals
Establish and maintain good working relationships with customers to encourage repeat and referral business
Handle customer complaints tactfully, promptly, and with concern for the customer
Ensure proper repair techniques are being used
Schedule training as necessary to properly repair and service vehicles
Stay up to date on product changes and new products

What we offer

Industry Leading Pay Plan
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Department Manager, Front End

This is a training position. Once you complete your training, you will move into...

Location

United States , King Salmon

Salary:

54080.00 USD / Year

Alaska Commercial Company

Expiration Date

Until further notice

Requirements

A minimum of two years of experience in a high-volume grocery/retail environment
Exceptional analytical, problem-solving, and decision-making skills with high attention to detail
Proven organizational, planning, and prioritizing skills
Excellent written and verbal communication, interpersonal skills, and superior customer service skills
Must have the ability and desire to develop an in-depth understanding of ACC's customers
Demonstrates a personal and enthusiastic commitment to ACC's vision, mission, values, and strategies

Job Responsibility

Share your knowledge, experience, and best practices
Create team spirit across departments
Achieve sales goals by planning, adapting, and reacting to changes in the community
Ordering of various retail products as needed
Operating cash lanes
Organizing and creating eye-catching displays
Executing planograms
Serving customers and community residents

What we offer

Comprehensive benefits package
Taxable housing
Relocation Package
Paid training

Fulltime

Automotive Operations Specialist

MSX International is seeking an Operations Specialist who will be responsible fo...

Location

United States , Seattle

Salary:

81000.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

Aftermarket Experience
preferably Retail Tire Store Management experience
OEM dealer contact experience is a plus
excellent verbal and written communication skills
proficiency with Microsoft Word, PowerPoint, Excel and Internet Explorer
ability to leverage relationships to identify and sell the business case for change
analyzing data from dealer financials and operational assessments to establish improvement action plans
implementation of service advisor selling systems and overall process improvement solutions at the aftermarket or retail level
ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
demonstrated proficiency with PC applications in a Windows environment

Job Responsibility

Responsible for the professional delivery, installation and sustainment of MSX International Express Service prescribed solutions
lead liaison with FCSD Zone Manager
developing and maintaining a direct relationship with specifically assigned dealers
attend regional FCSD Organization meetings quarterly
support launch and performance manager in planning meetings and Quick Lane launches
implementing plans to achieve regional objectives
Attend Annual Business Plan Meetings
Create and Work Quick Lane Action Plans
Conduct Repair Order Analysis as needed
Develop Quarterly Marketing Plan and Monitor Adherence

Automotive Operations Specialist

MSX International is seeking an Operations Specialist who will be responsible fo...

Location

United States , Texarkana

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

Aftermarket Experience
preferably Retail Tire Store Management experience
OEM dealer contact experience is a plus
excellent verbal and written communication skills
proficiency with Microsoft Word, PowerPoint, Excel and Internet Explorer
ability to leverage relationships to identify and sell the business case for change
analyzing data from dealer financials and operational assessments to establish improvement action plans
implementation of service advisor selling systems and overall process improvement solutions at the aftermarket or retail level
ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
demonstrated proficiency with PC applications in a Windows environment

Job Responsibility

Developing and maintaining a direct relationship with specifically assigned dealers
attend regional FCSD Organization meetings quarterly
support launch and performance manager in planning meetings and Quick Lane launches
implementing plans to achieve regional objectives
Attend Annual Business Plan Meetings
Create and Work Quick Lane Action Plans
Conduct Repair Order Analysis as needed
Develop Quarterly Marketing Plan and Monitor Adherence
Ensure Scheduling of Quarterly Quick Lane Sales Events
Ensure current Quick Lane POS is updated and displayed

Fulltime

District Manager Parts and Service

The District Manager Parts and Service (DMPS) is a strategic field leadership ro...

Location

United States , Dayton

Salary:

80700.00 - 109400.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent professional experience
Minimum 2 years of experience leading and improving dealership Fixed Operations
Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management
Deep understanding of Dealership Service & Parts Operations, including: Automotive Parts and Service Systems, Dealer Operating Reports & Fixed Ops Analysis Tools, Profit department structures and interdependencies, Consultative selling techniques
Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools
Excellent oral and written communication skills, with the ability to inform and persuade effectively
Leverage data analytics tools to extract actionable insights that drive revenue growth, optimize operational performance, and elevate the customer experience
The ability to manage multiple tasks, adapt and thrive in a changing environment where there is a degree of ambiguity
Core Competencies: Builds and maintains strong internal and external relationships, Drives results and leads change with confidence and clarity, Communicates persuasively and informatively across all levels, Operates autonomously with strong time management and prioritization, Applies analytical thinking to solve complex problems and make data-informed decisions, Demonstrates strategic business planning capabilities to align dealership goals with broader organizational objectives, Maintains a results-driven mindset, consistently pursuing excellence and accountability, Demonstrates strong problem-solving skills by identifying root causes, developing actionable solutions, and implementing improvements that enhance dealership performance and customer satisfaction, Demonstrates innovation, creativity, and adaptability, Takes initiative and thrives in dynamic environments, Maintains a strong customer focus and resolves conflicts effectively
Territory & Travel: This role supports dealerships across the Dayton, Ohio district or region and requires up to 50% travel

Job Responsibility

Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience
Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment
Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives
Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives
Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic
Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds
Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction
Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes
Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements
Resolve aftersales customer concerns, including but not limited to: SPAC (Service Parts Assistance Center), CAC (Customer Assistance Center), TAC (Technical Assistance Center), Goodwill, Warranty, and Policy Requests

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Air Freight Specialist

As an Air Freight Specialist at Aramex, you will be the primary point of contact...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related field
3-4 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes, airlines, and air freight solutions
Proven experience in customer service and managing key business clients, as well as negotiating rates with the airlines
Familiarity with CargoWise is preferred
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Excellent written communication skills, particularly in crafting professional emails

Job Responsibility

Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service
Communicate with carriers, overseas agents, and customers via telephone and email
Take booking requests and export customer service calls
Ensure current buying/selling rates are set up for every export shipment
Complete proper export documentation and send pre-alerts
Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI
Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments
Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use
Review standard operating procedures to ensure compliance with all regulations, TSA, ISO
Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing

Service Lane Buyer

Ira Honda Saco is part of the fast-growing Group 1 Automotive, a leader in autom...

Location

United States , Saco

Salary:

40000.00 - 60000.00 USD / Year

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Automotive dealership experience a plus
Experience with an equity mining tool such as automotive mastermind a plus
Ability to work independently and be self-motivated
A desire to work in a commission, performance-based, environment
Great attitude with high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Ability to work well in a process driven environment
High school diploma or equivalent
Valid driver license in the state that you will work and a good driving record

Job Responsibility

Interact with customers in our Service Department, offering purchase values to them and presenting trade-in options with the intention of convincing them to sell or trade their car
Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction
Maintain daily sales and production records as required by dealership management
Establish and maintain good working relationships with customers to encourage repeat and referral business
Stay up to date on product changes and new products
Other duties may be assigned by management
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors

What we offer

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Service Lane Manager

Group 1 Automotive

Location:
United States , Greater Landover

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 19, 2026

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