Service Desk Engineer-Service Support Job at Sopra Steria (Noida)

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
Excellent communication skills (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to the appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from the start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.

Job Responsibility

Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company’s quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Handling checks and reports that should be sent to clients
Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
Ensure that the incident management documentation process is being performed at a high level of quality
Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow

What we offer

Inclusive and respectful work environment
Open to people with disabilities.

Fulltime

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
Excellent communication skills (written & verbal)
Sound knowledge of ITIL framework and practices
Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement

Job Responsibility

Handling calls, Emails, Chats, incidents, and events on the tickets
Log details of all incidents
Alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL, the company’s quality management system
Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
Contribute to improving customer support by actively responding to queries and handling complaints
Follow up with customers to identify areas of improvement
Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

New

Production manager

To Achieve production targets with optimal resources; To Ensure smooth 3-shift o...

Location

India , Cuddalore

Salary:

Not provided

Randstad

Expiration Date

February 05, 2026

Requirements

12 years of experience

Job Responsibility

To Achieve production targets with optimal resources
To Ensure smooth 3-shift operations
Drive productivity improvements
Maintain safety and quality standards
Manage 66 production staff across 3 shifts
Production planning and scheduling
Monitor OEE, cycle time, downtime
Coordinate preventive maintenance
Ensure GMP, HACCP compliance
Drive Lean, 5S, Kaizen initiatives

Fulltime

New

AI Training Expert

We’re looking for AI Training Experts to help train and evaluate cutting-edge AI...

Location

United States

Salary:

Not provided

Prolific

Expiration Date

Until further notice

Requirements

AI Training task skills and verifiable professional experience as an AI Trainer
A willingness to take our skills verification test to assess your suitability for our participant pool
Strong attention to detail and the ability to concentrate on complex tasks for up to one hour at a time
A reliable and fast internet connection and access to a computer
A willingness to self-declare your earnings, as our participants are self-employed
A Paypal account to receive payment from our clients

Job Responsibility

Completing AI training tasks such as analyzing, editing, and writing annotations
Judging the performance of AI in performing
Improving cutting-edge AI models

What we offer

Competitive pay rates
Flexible hours
Ability to work from home

New

Early Years Educator

Our carefully designed spaces—from the calming Tree Room to our exciting Cottage...

Location

United Kingdom , Leicester

Salary:

12.40 - 12.80 GBP / Hour

Storal

Expiration Date

Until further notice

Requirements

Level 2 or above in Childcare
Experience as an Early Years Educator (Nursery Nurse/Practitioner) or having worked with children under the age of 5
Knowledge and understanding of the EYFS
Reflecting the Storal values around responsibility, openness and working together

Job Responsibility

Supporting and encouraging the natural curiosity and excitement of young children
Teaching young children through hands on arts and crafts, storytelling, exercise, and educational games
Working within the EYFS standards
Engaging creative flair and enthusiasm for learning

What we offer

Enhanced holidays
Paid sick pay
Extra wellness day off yearly
Accessing pay before payday with PayCaptain
Childcare Discount + Funding
Compassionate leave
Enhanced maternity
Partnerships with Vitality & Peppy
Fertility & menopause support
Gym discount

Fulltime

New

School Cleaner

Atlas FM are looking to recruit new team members! We are looking to recruit a Cl...

Location

United Kingdom , Allenton, Derby

Salary:

12.21 GBP / Hour

Atlas Facilities Management Limited

Expiration Date

Until further notice

Requirements

An attitude to thrive, and cleaning experience (although we can fully train you from scratch if you match our positive and thoughtful approach)
Ability to carry out the physical aspects of the role
A basic level of spoken English
Good social skills to deliver service with a smile
A right to work in the UK
This role is working in a setting which requires the successful candidate to have an enhanced DBS check.

Job Responsibility

Providing a high standard of customer care through your focus across different shift hours
Handling site-based equipment and cleaning materials
Replenishing consumables such as, paper towels, soap, toilet paper and bin liners
Emptying all litter bins into appropriate waste & recycling containers
Ensuring cleaning is completed to the highest standards at all time
Maintain Health and Safety standards at all times
Working within a team that goes the extra mile.

What we offer

Full learning and support from Atlas
Stream – our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets
The ability to progress your career within Atlas
Learning and development lead by you: support in areas you like or want to learn more about
Free uniform, which is comfy, sustainable and easy to take care of
The opportunity to work amongst people who value and support each other, achieving great results.

Parttime

New

Office Administrator

We are looking for an experienced Administrator to join our busy office based in...

Location

United Kingdom , East Kilbride

Salary:

27000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as an Administrative Assistant, Personal Assistant or Office Administrator (or similar) essential
Knowledge of office management systems and procedures
Strong administration and IT skills – using Microsoft packages
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Ability to cover some on-call work (consists of manning the phone between 5pm and 7pm some week days and some sporadic weekends)

Job Responsibility

Making travel and meeting arrangements
Preparing reports
Maintaining appropriate filing systems
Ensuring the efficient and smooth day-to-day operation of our office
Liaising daily with internal and external customers
Supporting this small but busy office

What we offer

Ongoing Health & Safety and new skills training
Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
28 days including bank holidays
Training and development
Part of a fantastic work culture

Fulltime

New

Patient Care Technician

Under the direct supervision of a Registered Nurse, assists the nursing staff in...

Location

Salary:

16.00 - 21.00 USD / Hour

Mohawk Valley Health System

Expiration Date

Until further notice

Requirements

High School graduate or equivalent
Basic life support and behavior management training to be completed by end of a probationary period and maintained while in position

Job Responsibility

Under the direct supervision of a Registered Nurse, assists the nursing staff in the provision of basic nursing care to non-acutely ill patients, i.e., personal hygiene, activities of daily living and mobility
Assists in the maintenance of a safe and clean environment
May be required to transport medications as defined and authorized by Pharmacy Services
Correctly identifies patients prior to performing interventions or care
Reports any changes or concerns of patients and families to the primary caregiver
Observes, collects, documents and reports intake and output, vital signs (temperature, radial pulse, respiration, blood pressure) and weights
Provides bathing, oral and hair care, bed making, ambulation and positioning, and toileting

Parttime

Service Desk Engineer-Service Support

Sopra Steria

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 30, 2025

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