Service Desk Engineer-Service Support Job at Sopra Steria (Noida)

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
Excellent communication skills (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to the appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from the start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.

Job Responsibility

Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company’s quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Handling checks and reports that should be sent to clients
Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
Ensure that the incident management documentation process is being performed at a high level of quality
Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow

What we offer

Inclusive and respectful work environment
Open to people with disabilities.

Fulltime

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
Excellent communication skills (written & verbal)
Sound knowledge of ITIL framework and practices
Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement

Job Responsibility

Handling calls, Emails, Chats, incidents, and events on the tickets
Log details of all incidents
Alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL, the company’s quality management system
Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
Contribute to improving customer support by actively responding to queries and handling complaints
Follow up with customers to identify areas of improvement
Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

New

Enterprise Account Executive

We are looking for a fast-paced, client-obsessed Account Executive with an entre...

Location

United States , New York City

Salary:

250000.00 - 300000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

5+ years enterprise SaaS sales experience
Hungry, aggressive and motivated
Familiarity or willingness to learn sales technologies to find and attract prospects
Self-starter and comfortable working in limited process environments
Full-cycle sales experience and ability to navigate the complexities of enterprise deals
Fast-paced and focused on helping prospects / customers
Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
Strong communication skills: Clearly and objectively communicate observations from the field

Job Responsibility

Be a networker, seller and closer
Build relationships with AI/ML stakeholders and be an active member of the community
Conduct discovery with prospects and share the Arize vision
Run a sophisticated prospecting strategy to “get the word out” and find deals
Create sales plays, write talk tracks and strategically identify new business opportunities
Deeply research accounts, stakeholders and competitors
Manage proof of concepts, drive adoption and grow accounts
Manage and navigate internal / external stakeholders to ensure success
Understand use cases, scope licensing and find more workloads

What we offer

competitive equity package
comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support

Fulltime

New

Bank Support Worker

Make a difference by supporting people to live their life, their way. Supporting...

Location

United Kingdom , Hereford

Salary:

12.25 GBP / Hour

Affinity Trust

Expiration Date

January 23, 2026

Requirements

Ability to support individuals with Learning Disabilities
Understanding of what makes a great day for the person you support
Ability to adjust approach to meet people's needs
Ability to build a supportive environment
Embody core values of Working together, Giving our best, Having courage
Respecting strengths and differences
Communicating openly and building trust
Being dedicated to making a difference
Taking responsibility for actions
Being open to new ideas and approaches

Job Responsibility

Support individuals with Learning Disabilities in community opportunities centre
Empower and connect people
Help them navigate life with confidence and independence
Support people to explore interests (walks, bowling, cycling, cafes, hobbies)
Understand what a great day means to the person you support
Adjust approach to meet people's needs
Build on both their strengths and your own
Help build a supportive environment that encourages everyone to thrive
Give people freedom to live their life their way

What we offer

Enhanced DBS check paid for by employer
Disability Confident employer (guaranteed interview for disabled applicants meeting minimum criteria)

Parttime

New

Optimization Manager

We are looking for an experienced Optimization Manager (OM) to join our Performa...

Location

Japan , Tokyo

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in Risk & Fraud Prevention, Payment Performance, Data Analytics, Technical Account Executive or a similar role within the payments or fintech industry
Strong stakeholder management skills, engaging with customers and cross-functional teams to define needs and drive impact
Ownership and entrepreneurial mindset, with the ability to prioritize and drive execution independently
Business proficiency in verbal and written communication skills (English & Japanese), able to present insights and synthesize complex topics clearly to a technical and non-technical audience
Comfortable working in a fast-paced, cross-functional environment with global teams and international customers
Strong knowledge of the regional payment landscape including staying current on Card Network Scheme Rules, local regulations and payment adoptions. Is able to effectively communicate the importance of risk management in payments optimization
High level of self-motivation and always looking for ways to improve and make our processes more efficient
Strong data analysis and correlation skills with ability to work through complex and unfamiliar data sets
Experience creating impactful dashboards using BI tools (such as Looker or Tableau) is a plus

Job Responsibility

Partner with commercial teams: Showcase Adyen’s value proposition and drive adoption within commercial environments and merchant facing communications
Leverage data-driven insights: in collaboration with Data Analysts to inform merchant conversations
Lead discussions: Hold expertise on leading discussions at a high level with existing and prospective customers , equipping commercial teams with tools and training to enhance their merchant engagements
Act as a payment optimization expert: SME in payment optimization strategies (e.g. risk & fraud prevention, conversion uplift, cost efficiencies) and be a go-to expert for both internal teams and external clients
Deploy sophisticated optimization playbooks: Analyse across Adyen’s customer portfolio using existing tools
Drive insights-led optimisation strategies: Leverage data-driven insights and analytical tools by running analysis on payment datasets to identify opportunities for performance improvement and risk mitigation across our merchant portfolio
Upselling Adyen’s Products: Identify opportunities to introduce and drive adoption of Adyen solutions (such as Protect and Uplift) by bridging the gap between customers and product teams, ensuring that key customers maximize their performance potential
Deliver scalable analytical solutions: Build and maintain analytical frameworks, dashboards, or tools that can be used across teams. Confidently manage and interpret large data sets to generate actionable insights that deliver value to both internal stakeholders and merchants
Lead with autonomy and global perspective: Operate independently with a strategic, global view — providing consultative guidance to high-value customers and collaborating closely with cross-functional teams
Support team operations: Assist with various tasks to help keep the Performance Optimization team running smoothly

New

Adults Support Worker

Are you passionate about supporting vulnerable adults with complex needs to live...

Location

United Kingdom , New Mills, High Peak

Salary:

12.31 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience supporting people with Learning Disabilities, mental health conditions, complex needs, and challenging behaviours
Strong communication skills and the ability to work both independently and as part of a team
Excellent time management, attention to detail, and flexibility
IT literacy and a proactive “can-do” attitude
A compassionate heart and a passion for making a real difference

Job Responsibility

Providing emotional and practical support that empowers people to achieve their personal goals
Supporting individuals to access their community, take part in local activities, and build social connections
Assisting with daily living tasks, such as medication, cooking, cleaning, and maintaining accurate records
Encouraging independence by helping people develop new skills and pursue hobbies or interests
Building trusting relationships to improve wellbeing and quality of life

What we offer

Fully Paid Induction & Ongoing Training
Funded Qualifications (Diploma Levels 2–5)
Career Progression Opportunities
Reward & Recognition Schemes – including Star Performer of the Month
Blue Light Card
Free Access to Udemy Online Courses
Cycle to Work Scheme
Employee Assistance Programme & Wellbeing Support
Enhanced Maternity & Paternity Pay
Casual Dress Policy

Fulltime

New

Executive, Marketing Communications

Be an enthusiastic, proactive person to initiate, support and execute designated...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Diploma/Degree in Public Relations, Retail, Merchandising, Marketing, Communications, or any related field
Any related course or professional course attended
Fresh graduates are encouraged
Minimum 1-2 years of working experience
Fluent English, both in written and spoken
Proficient in Microsoft Excel, PowerPoint, Word, and other office applications

Job Responsibility

Plan, execute, and coordinate marketing plan (promotion, events, external collaboration) to increase mall’s visitation
Create and schedule social (approved) contents, photos, and relevant information to the mall’s website and social media application (Facebook, Instagram, YouTube, TikTok, and other related platforms)
Manage and ensure information between mall with media and general public is timely, accurate and reinforces the mall’s brand identity and positioning
Maintain relationships with service providers, vendors, and publishers to ensure collaboration in marketing activities
Ensure customer facing communication materials (posters, information, caption) are in good order
Assist in the administrative and corporate records of the department
Support and responsible for procurement related to campaigns, activities, and capex items

Fulltime

New

HR Specialist

We’re looking for a detail‑oriented and people-focused HR professional to suppor...

Location

Poland , Kraków

Salary:

Not provided

PerkinElmer

Expiration Date

Until further notice

Requirements

Minimum 1 year of general HR experience, including employee relations and HR administration
Intermediate English skills, with a focus on written communication
Good understanding of HR policies, Polish labor law, and compliance requirements
Experience with HR systems (e.g., Workday)
Proficiency in Microsoft Office Suite, particularly Excel
Experience working with SharePoint as a document management and collaboration tool
Attention to detail and strong organizational skills
Ability to maintain confidentiality and handle sensitive information appropriately
Strong communication skills, with the ability to respond professionally to HR inquiries
Proactive approach, with the ability to work independently and collaboratively in a team

Job Responsibility

HR support for employees and managers, assisting with employee relations, policy interpretation, and HR-related inquiries
Coordinating onboarding and offboarding processes
Maintaining and updating employee data in the HR system (Workday), ensuring accuracy and compliance with applicable laws and company policies
Supporting the implementation of HR programs, including performance management, training, and employee development initiatives
Ensuring compliance with polish labor laws and company policies, providing support to employees and managers on legal and procedural matters
Supporting the management of employee benefits programs and collaborating with external providers to ensure timely and accurate administration
Assisting in preparing HR reports and metrics, such as employee turnover, training programs, etc.
Assisting in organizing and coordinating HR events, including employee engagement activities and training sessions
Participating in HR projects and process improvement initiatives to streamline operations and enhance employee experience
Supporting internal and external audits related to HR processes and employee records

What we offer

Private healthcare including dental care – MEDICOVER
Life and long-term disability insurance
MyBenefit Cafeteria system
Multisport Card
Social Fund Subsidies
Home Office allowance
Tuition reimbursement
Referral awards
Internal career development opportunities in multiple business areas
Additional day off to celebrate your birthday

Fulltime

Service Desk Engineer-Service Support

Sopra Steria

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 30, 2025

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:October 30, 2025

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