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Service Delivery Representative

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ProResp, Inc.

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Location:
Canada , Windsor

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

25.50 - 27.50 CAD / Hour
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Job Description:

We are recruiting to fill an existing vacancy for a Service Delivery Representative. As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of oxygen related equipment in and around a geographical region. In this role, you are a vital representative of our services in the community interacting directly with our patients and customers.

Job Responsibility:

  • Delivery and maintenance of oxygen and oxygen related equipment
  • Vehicle maintenance and inspections before and after use, compliance with policies and procedures and highway rules and regulations
  • Ensures correct loading of the vehicle by identifying product requirements for the day and loading product materials with compliance to safety and legislative requirements
  • Set up of equipment for new oxygen clients and delivery to existing clients
  • Exemplary client care
  • interacting with patients to ensure their needs are being met, providing top quality service according to a daily schedule as well as accommodating unanticipated needs
  • Instruct clients in equipment operation and safety procedures
  • Appropriately complete necessary documentation as required
  • Undergoing required training for the delivery and maintenance of oxygen equipment

Requirements:

  • Valid G Driver's License with satisfactory driving record
  • Proven ability to work safely in a physically demanding environment, i.e., lifting up to 60 lbs on a regular basis, pushing and manipulating weights up to 100lbs
  • Up-to-date and ongoing satisfactory vulnerable sector screening required
  • Clean shaven where a respirator seals to the skin of the face or neck when the use of a N95 respirator is required
  • Exceptional customer service skills and ability to interact with patients
  • Secondary school graduate at minimum
  • Willing to undergo training in home oxygen and TDG (Transportation of Dangerous Goods)
  • Agreeable to participate in applicable background checks
  • Successfully complete a pre-placement Functional Assessment test
What we offer:
  • 3 weeks paid vacation to start
  • Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
  • Paid sick days and annual wellness/floater day
  • Paid overtime, paid on-call hours, paid on-call stand by hours
  • Annual incentive payment program
  • Company Growth Incentive program
  • Annual Performance and salary reviews
  • Providing a voice in employee surveys and open-door dialogue at all levels of leadership
  • Smart Phone and Company Vehicle provided for work including all related expenses (insurance, gas, maintenance, snow tires, etc)
  • A positive, ethical, and socially inclusive work environment that is supportive of professional development

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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