Service Controller

As a Service Controller at Palfinger UK you’ll play a crucial role in our aftersales standards, ensuring our crane customers receive swift, efficient and professional engineering support. You’ll be on the phone managing incoming calls managing crane breakdowns, or co-ordinating repairs and maintenance to keep our customers crane downtime to a minimum. You’ll liaise with both our internal teams and external customers, ensuring all stakeholders are updated on progress. Its a key role. Our controllers optimise our field based engineering resources and manage their workloads, keeping our prestigious aftersales operation running smoothly.