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We are looking for a detail-oriented Service Contract Administrator to join our team on a contract basis in Holland, Ohio. In this role, you will manage service contract data, ensuring its accuracy and alignment with executed agreements and operational standards. You will also oversee billing processes, handle adjustments, and provide support for various administrative tasks related to contracts.
Job Responsibility:
Validate service contract data against executed agreements and operational standards
Ensure the accuracy and maintenance of customer, equipment, building, and work center data
Execute billing processes, including price adjustments and re-billing as necessary
Serve as a backup for other Service Contract Administrators when needed
Manage contract changes, including discounts, price escalations, cancellations, and reassignments
Collaborate with field sales representatives to ensure proper billing and price escalations
Test system updates and changes to ensure objectives are met
Process credits and assist collections teams with invoice cancellations and re-billing
Train Field Administrative Assistants on master data entry and related business processes
Support service-related master data updates resulting from equipment conversions or modernizations
Requirements:
Bachelor's degree in paralegal studies, accounting, general business, or equivalent experience
2-4 years of experience interpreting contract language and managing accounting processes
Proficiency in Accounts Payable (AP), Accounts Receivable (AR), QuickBooks, and invoice processing
Strong analytical and problem-solving skills with attention to detail
Excellent communication skills and ability to work effectively in a fast-paced environment
Demonstrated ability to organize and manage multiple tasks efficiently
Experience in data entry and maintaining accurate documentation
Advanced computer skills and familiarity with business software applications
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