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Marriott Bonvoy

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Location:
Mexico, Punta de Mita

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Serve food courses and alcoholic beverages to guests at W Punta de Mita. Set tables according to type of event and service standards. Answer questions on menu selections and communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Maintain cleanliness of work areas and complete closing duties. Ensure guest satisfaction and process payments.

Job Responsibility:

  • Serve food courses and alcoholic beverages to guests
  • Set tables according to type of event and service standards
  • Answer questions on menu selections
  • Communicate with the kitchen regarding menu questions, product availability, and special requests
  • Record transaction in MICROS system at time of order
  • Check in with guests to ensure satisfaction
  • Maintain cleanliness of work areas, china, glass
  • Complete closing duties including restocking items
  • Present physical and accurate check to guest and process payment
  • Follow all company and safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • No license or certification required
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift objects weighing less than or equal to 25 pounds without assistance
  • Ability to lift objects weighing in excess of 50 pounds with assistance
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to move up and down stairs and/or service ramps
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Non-discrimination policy
  • Global team environment
  • Career development opportunities

Additional Information:

Job Posted:
November 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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