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At Solaz a Luxury Collection Resort Los Cabos, you will serve food courses and beverages while providing exceptional hospitality to guests. This fulltime role emphasizes attention to detail, adherence to service standards, and collaboration with team members in a luxury resort environment.
Job Responsibility:
Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
communicate with the kitchen regarding menu questions and product availability
check in with guests to ensure satisfaction with food courses and beverages
maintain cleanliness of work areas, china, glass, etc.
complete closing duties, including restocking items and turning off lights
welcome and acknowledge guests according to company standards
anticipate and address guests’ needs
follow safety and security policies
maintain confidentiality of proprietary information
develop and maintain positive working relationships
ensure adherence to quality expectations and standards.
Requirements:
Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transactions in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items and turning off lights
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
follow all company and safety and security policies
maintain confidentiality of proprietary information
maintain a clean and professional appearance
develop and maintain positive working relationships
ensure adherence to quality expectations and standards
be able to stand, sit, or walk for an extended period of time
move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
move, lift, push, pull objects over 50 pounds with assistance
perform additional job duties as requested by supervisors
education: high school diploma or GED equivalent
related work experience: at least 1 year.
What we offer:
Equal opportunity employer
access to opportunities regardless of protected status
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