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Do you have a fervor for crafting extraordinary dining experiences and can't wait to join a squad of exceptional hospitality enthusiasts? Ready to shine in a space that thrives on innovation and teamwork? We're on the hunt for vibrant, hardworking, and incredibly hospitable individuals who are fueled by an unwavering passion for excellence! If you're ready to bring the hype and excitement, we are looking for servers to swing by and let's see if we're the perfect match for your infectious energy!
Job Responsibility:
Interact with our guests to ensure they have a great experience while dining in our restaurant
Responsible for positive guest interactions while serving guests in a friendly and efficient manner
Be attentive to our guests’ needs and make them feel welcome, comfortable, important, and relaxed
Maintains a GUEST focus while performing duties
Assume 100% responsibility for quality of guests’ experience
Welcome and greet guests within one minute
Inform guests of specials and menu changes
Make specific recommendations you genuinely feel your guests will enjoy
Check identification of guests to verify age requirements for purchase of alcohol
Answer questions about our food, beverages and other restaurant functions and services
Take food and beverage orders from guests, enter orders in POS before taking items to the table
Communicate customer needs and requests effectively to HOH
Garnish bar drinks as appropriate, properly open and pour wine tableside
Deliver food and beverages from kitchen and bar to guests in a timely matter
Pre-bus tables between each course
Perform side work during each shift as required by service station assignment
Complete opening and closing checklists
Maintain clean and stocked service and dining areas
Monitor & observe guests dining experience to ensure guests are satisfied with the food and service
Respond promptly and courteously to any requests
Provide proactive beverage refills
Prepare final bill, present check to guest, accept payment, and process through the POS system
Return change to the guest quickly
Be ready and willing to assist fellow servers before they ask
Thank the guests for their visit and invite them to return
Attends all scheduled employee meetings and brings suggestions for improvement
Notify the manager-on-duty any time a guest is not 100% satisfied with their experience
Prepares dining room/section for service (sets tables, condiments, candles, silverware, sanitizes tables-chairs-floors, etc.)
Assists guests with selections of food & beverage, makes suggestions, describes chef’s specials/chalkboards, identifies appropriate beverage parings, and answers food preparation questions
Provides a unique and special experience to each guest, every time
Anticipates guests needs (don’t make them ask for a refill!)
Manicures table throughout the entire guest experience (remove all unnecessary items as needed)
Stay updated on current menu choices, specials & menu deviations Maintains accurate timing of meal progression
Requirements:
Be 19 years of age
TIPS Certified
Be able to communicate and understand the predominant language(s) of our guests
Must be able to work unsupervised
Must be available to work between the hours of 10:00 am to 1:00 am
Must have the ability to handle money and operate a point-of-sale system
Must be able to stand and work for up to 4 hours at a time
Must be able to perform repetitive motion work without the assistance of restraints, braces or other incumbrances that limit range of motion or physical activity
Must be able to lift, move and shelve products and materials weighing up to 50 lbs
Must be able to work in temperatures exceeding 85* for extended periods of time
Be willing to follow direction and ask questions for clarification if needed
Be able to work in a fast-paced restaurant environment
Must possess qualities like adaptability, planning, problem solving, teamwork and multi-tasking
Must have above average drink knowledge of spirits, wine & beer and how to prepare cocktails from line-build to garnish
Is self-motivated, reliable, and able to work a flexible schedule
Nice to have:
A positive, upbeat attitude that cascades to your team and our customers
A reliable, can-do attitude and an unmatched work ethic
Excellent communication skills and attention to detail