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Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Web Analytics & Operations Manager to join our Web team within the PLG Revenue organization. This is a senior individual contributor role that operates at the intersection of analytics and operations, ensuring our website runs as a core growth surface and measurable revenue driver. You will own and continuously improve the foundation that makes web performance visible, reliable, and actionable. This includes strengthening our analytics and reporting ecosystem, advancing experimentation capabilities, and building scalable operational processes. You will partner cross-functionally to align business objectives with clean measurement, disciplined execution, and high standards for governance. This role requires technical depth, analytical judgment, and strong cross-functional partnership.
Job Responsibility:
Own the accuracy and scalability of web analytics across GA4, Heap, and downstream reporting systems. Translate funnel performance and behavioral data into clear insights and recommendations
Build and maintain scalable dashboards in Looker and other reporting tools to support web decision-making across web and revenue metrics. Monitor web performance across top KPIs
Define tracking requirements and work with web development to ensure clean event implementation and reliable data
Set up and analyze A/B or multivariate experiments using Webflow Optimize (web experimentation tool)
Operationalize and project manage workflows across localization, compliance, technical SEO, and accessibility
Establish governance and instrumentation standards that scale across global web properties
Partner with contributors across Marketing, Product, Growth, Legal, and Web Development to navigate business objectives while meeting privacy and compliance expectations
Develop clear documentation for web analytics and operations
Requirements:
Deep expertise in web analytics with the ability to translate web data and funnel performance into actionable insights
Experience building scalable reporting and ensuring data reliability across systems
Hands-on experience with Google Tag Manager, event instrumentation, and debugging tracking implementation
Experience setting up A/B and multi-armed bandit web experiments and measuring impact
Operational/process-oriented: you thrive on creating organized processes that increase efficiency
Excellent cross-functional collaboration skills, influencing teams across Marketing, Product, Analytics, and Design
Bias for action and strong organization skills: you move fast and prioritize sharply
You have an inbox-zero personality
Nice to have:
Work experience in PLG-driven growth environments
Deep familiarity with Webflow
Experience working directly with web development
Experience managing localization vendors and workflows
What we offer:
100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents