Senior Value & Adoption Advisor Job at Optimizely (London)

Senior Enterprise Customer Value Manager

As an Senior Enterprise Customer Value Manager, you will be a strategic partner ...

Location

Germany , Munich

Salary:

Not provided

Userlane GmbH

Expiration Date

Until further notice

Requirements

Proven track record (5+ years) in customer success, consulting, or account management within a SaaS organization working with enterprise accounts
Experience managing relationships with large-scale enterprises and delivering customer-centric solutions to drive long-term value
Ability to dismantle ambiguity and deal with multiple stakeholders across different levels
Strong analytical and problem-solving skills to interpret data and translate it into actionable insights
Excellent project management, communication, and presentation skills, with the ability to engage and influence senior executives
Affinity for technology and digital transformation in conjunction with strong business acumen
Fluency in English

Job Responsibility

Develop a deep understanding of Userlane’s solutions to deliver value for our customers and drive product adoption, retention, and expansion
Consult strategic accounts on their digital transformation plans, including goal-setting, continuous measurement, and jointly defined metrics
Build and maintain strong relationships with key stakeholders within the enterprise segment, becoming their trusted advisor
Act as the customer’s advocate towards internal units of our organization to drive engagement of additional experts or further product enhancements
Analyze customer usage patterns to provide insights and drive increased engagement and satisfaction
Drive regular risk & opportunity assessments for your portfolio and forecast accordingly to make data-driven decisions

What we offer

Team & Culture: A high-performance culture with world-class leadership and a fun, engaged, motivated, and diverse team with people from over 20 countries
Market: Userlane is among the global leaders in the young and rapidly growing Digital Adoption industry
Growth: We take you and your development seriously. Take over responsibility from day one and have a real impact. In addition, we offer regular in-house training on diverse topics
Benefits: We offer flexible benefits related to Savings and Security, Health and well-being, and Lifestyle and Leisure
A beautiful office centrally located in the Munich East (Neue Balan), with free drinks and many events

Fulltime

Solution Engineer

A Solution Engineer is a critical part of the Alida sales process. You will part...

Location

Canada , Toronto

Salary:

100000.00 - 112000.00 CAD / Year

Alida

Expiration Date

Until further notice

Requirements

A great listener and a great story teller
Strong presentation skills
Strong interpersonal and relationship-building abilities
At least 2 years of previous experience in a sales or business development role
A working technical knowledge of SaaS applications
Ability to meet tight deadlines and work within a fast-paced sales environment
Know and appreciate the importance of presenting the benefits of a product…not just features
Strong attention to detail
Creative and analytical thinker that does not assume status quo
Driven to succeed every day

Job Responsibility

Collaborate with Account Executives, Sales Leadership and Professional Services to conduct discovery, identify and uncover customer's challenges, provide strategic objectives and customer experience opportunities
Map the prospect’s business and technology needs to Alida's solution, validate key use cases and build custom product demonstrations to address prospect needs
Provide solution expertise through product demonstrations and technical consultation
Identify and support opportunities for data integration to enhance platform value and user adoption
Serve as trusted solution advisor to senior customer stakeholders throughout the Alida engagement cycle
Work collaboratively with Product Management and Product Marketing during the development, launch, and refinement of Alida products
Respond to functional and technical elements of RFIs/RFPs
Champions the value-based customer management best practices

What we offer

Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry
Best-in-class company paid benefits for you and your family

Fulltime

Director - AI

The Director -AI in Delivery leads multiple teams and managers, ensuring each gr...

Location

United States

Salary:

168400.00 - 252600.00 USD / Year

3Cloud

Expiration Date

Until further notice

Requirements

12+ years of experience delivering solutions in a primary domain such as application development, cloud platform engineering, DevOps, or data and analytics, including significant work at enterprise scale
7+ years of experience in solution architecture and leading development or engineering teams, including multi-team or multi-workstream efforts at program scale
Proven ability to oversee delivery of complex, enterprise-scale AI/ML programs
Deep expertise across most of the following: Agents & Orchestration – leveraging Semantic Kernel, LangChain, or similar frameworks to design intelligent workflows
applying tool/function calling, planner and agent-based patterns, and workflow automation engines
Search & Retrieval – implementing solutions with vector databases such as Azure AI Search, Pinecone, FAISS, or Milvus
applying hybrid search methods, re-ranking strategies, and selecting embedding models for accuracy and performance
Evaluation, Quality & LLM Operations – establishing offline and online evaluation approaches
using golden datasets, hallucination and groundedness validation, toxicity and safety testing
building telemetry and feedback loops

Job Responsibility

Maintain a clear view of each team member's delivery commitments, growth plans, and internal contributions
Develop and grow team members through regular coaching, clear expectations, and constructive feedback. Build a culture of trust, inclusion, and collaboration
Monitor team health, morale, and workload balance, acting early to address engagement or performance concerns in partnership with practice leadership
Maintain regular one-to-one connections with each team member, provide clear feedback, and help them remove blockers related to client work, pursuits, or internal initiatives
Oversee staffing and resource alignment across teams, balancing utilization, development goals, client needs, and sustainable workloads
Communicate practice priorities and organizational objectives clearly, ensuring teams understand how their work contributes to broader organizational goals
Define interview standards and mentorship strategies, training others to apply them consistently and improving hiring outcomes and talent growth at scale
Create and maintain development plans for team members, including stretch assignments, shadowing, certifications, and opportunities for external visibility
Lead or support performance reviews, promotion recommendations, and compensation input for your teams, using consistent standards that reflect both impact and behavior
Represent your teams in leadership forums, communicate expectations and decisions clearly back to the group, and bring forward patterns, risks, and successes that should shape practice strategy

What we offer

Flexible work location with a virtual first approach to work!
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Two medical plan options to allow you the choice to elect what works best for you!
Option for vision and dental coverage
100% employer paid coverage for life and disability insurance
Paid leave for birth parents and non-birth parents
Option for Healthcare FSA, HSA, and Dependent Care FSA
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role

Fulltime

Executive Director, Change Management

DEPT is seeking a transformative executive to build, lead, and scale our America...

Location

United States

Salary:

198000.00 - 236000.00 USD / Year

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

12-15+ years of progressive experience in organizational change management, management consulting, and digital transformation
7+ years of experience in a leadership role at a "Big 4" or equivalent global consulting firm, with a proven track record of building and leading a practice or large team
Active Prosci certification (or equivalent) and demonstrated mastery of the ADKAR model and other formal change management methodologies
Deep strategic understanding of the Adobe Experience Cloud, particularly the business value and operational impact of AEP (RT-CDP, AJO, CJA), Adobe Commerce, and the Content Supply Chain (Workfront, AEM, Firefly)
Proven ability to command a room, build consensus, and communicate with C-level executives with confidence and clarity
Extensive experience in business process mapping, analysis, and re-engineering, specifically related to marketing operations, content workflows, and digital commerce
Direct, hands-on functional experience with key Adobe products (AEM, Workfront, AEP, Adobe Commerce)
Bachelor’s degree required

Job Responsibility

Hands-on Client Transformation Leadership: Act as the lead transformation executive on cornerstone client accounts
Portfolio Oversight: Provide executive oversight and quality assurance for a portfolio of large-scale Adobe transformation programs
Business Process Re-engineering: Lead teams in conducting comprehensive assessments of clients' current-state marketing, content, and commerce operations
Integrated Change Strategy: Architect comprehensive, multi-year change management strategies that go beyond training
Adoption & Value Realization: Define the key metrics (KPIs) and measurement framework to track organizational readiness, adoption, and long-term value realization
Trusted Advisor: Serve as the primary change management advisor and executive sponsor for our most strategic clients
Executive Visioning: Lead executive-level visioning workshops and steering committee meetings
Strategic Storytelling: Leverage exceptional presentation and storytelling skills to communicate complex transformation roadmaps
Sales Partnership: Act as the senior subject matter expert in client pursuits
Intellectual Property: Develop thought leadership white papers and industry perspectives

What we offer

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

Fulltime

Account Executive - Creative Platform

We’re looking for an experienced, motivated Account Executive to drive ElevenLab...

Location

United Kingdom

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

3+ years of quota-carrying sales experience in SaaS or technology, ideally with exposure to creative, generative AI, music, or marketing technology platforms
Deep understanding of procurement and legal processes, with an ability to accelerate deal velocity
Experience selling technical or creative solutions to marketing, innovation, or production leaders
ability to translate advanced AI capabilities into both business and creative value
Strong executive presence and ability to build strategic relationships at the C-suite and creative leadership level
Comfortable operating in an early-stage, high-growth environment, including developing new playbooks and go-to-market strategies from the ground up
Passion for creativity, storytelling, and sound and how AI can transform the future of content and music production
A hybrid of customer-centric and product-driven mentality, focused on adoption, value realization, and scale
Experience selling to CMOs

Job Responsibility

Build and manage a growing portfolio of enterprise customers adopting ElevenLabs’ Creative Platform to transform how global brands, agencies, and music companies create and produce content at scale
Identify new business opportunities where ElevenLabs’ generative AI and voice technology can revolutionise creative workflows across marketing, and music production
Develop a deep understanding of the creative AI landscape- including customer use cases in advertising, branded content, and music, as well as competitive platforms and emerging generative trends
Demonstrate expertise, or a strong willingness to learn, about generative AI, voice synthesis, and creative automation, and how ElevenLabs’ technology can unlock value for marketers, creators, and musicians alike
Design and execute account strategies targeting enterprise verticals such as consumer packaged goods (CPG), creative agencies, media, entertainment, and music
Partner closely with Customer Success, Product, and Solutions Engineering to ensure seamless onboarding, adoption, and long-term success of enterprise customers
Serve as a trusted advisor to senior creative, marketing, and music executives, educating them on the future of AI-powered storytelling, sonic branding, and content creation

What we offer

Innovative culture
Growth paths
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
Annual company offsite
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Fulltime

Vice President, Global Analytics & Data Science

The Vice President, Global Analytics & Data Science, will define, scale, and lea...

Location

United States , Las Vegas, NV; Austin, TX

Salary:

262028.00 - 486623.00 USD / Year

Aristocrat Gaming

Expiration Date

Until further notice

Requirements

15+ years of dynamic experience in analytics, data science, or data-driven transformation
5+ years in senior or executive leadership roles within analytics, data science, or data-driven transformation
Consistent record of defining and delivering enterprise analytics strategies that drive measurable business impact
Demonstrated experience building and scaling analytics and data science platforms
Expertise in AI/ML technologies, including predictive modeling, generative AI, and advanced analytics methodologies
Strong understanding of ML Ops practices, including model deployment, governance, monitoring, and lifecycle management
Experience leading global, cross-functional teams spanning analytics, data science, and engineering
Confirmed ability to collaborate effectively with product, technology, and commercial organizations to translate data and AI capabilities into business solutions
Excellent communication and storytelling skills — able to influence C-suite collaborators and translate sophisticated analytics and AI concepts into strategic insights
Strong familiarity with modern data and analytics stacks, cloud platforms (e.g., AWS, GCP, Azure, Snowflake), and visualization tools (e.g., Tableau, Power BI, Looker). (Sql knowledge, conceptual, not daily coding)

Job Responsibility

Define and implement an enterprise analytics strategy that enables a scalable, customer-facing Analytics-as-a-Service operating model
Establish service models, engagement patterns, prioritization frameworks, and success metrics that balance business demand, delivery capacity, and strategic value
Act as a senior advisor to business leaders and customers, setting clear expectations on scope, timelines, tradeoffs, and outcomes for analytics engagements
Building a long-term vision for analytics evolves the organization from reporting to insight-led decision enablement, including predictive and prescriptive modelling of data and responsible adoption of AI-powered analytics
Promote data storytelling as a core skill in the analytics team, making sure insights are clear, contextual, and ready for decision-making
Establish standards for visualization, narrative flow, and communication with executives across analytics outputs
Ensure analytics leaders and practitioners can turn complex analytical results into business-relevant stories that drive action at all organizational levels
Offer knowledgeable guidance on BI, analytics, and AI platforms, with a solid understanding of what high-quality, scalable analytics look like
Collaborate with data engineering and technology teams to ensure analytics platforms are reliable, user-friendly, and capable of supporting future growth
Define how AI-driven analytics (such as augmented analytics, natural language insights, and automation) can ethically improve scale, efficiency, and customer experience

What we offer

health, dental, and vision insurance
paid time off
401(k) plan with employer matching

Fulltime

Executive Director, Adobe Business Consultant

DEPT® is seeking a senior transformation leader to build, lead, and scale our Am...

Location

United States

Salary:

198000.00 - 236000.00 USD / Year

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

12+ years in management consulting, enterprise technology, CX, or digital transformation
Proven experience building and leading consulting practices or large transformation teams
Deep understanding of Adobe Experience Cloud with a business-first lens, particularly AEP (RT-CDP, AJO, CJA), AEM, Adobe Commerce, and Content Supply Chain (Workfront, Firefly)
Demonstrated experience delivering Adobe programs in global or multi-national organizations
Expertise in marketing operations, content workflows, customer data, and digital commerce process design
Ability to influence, align, and advise senior executives with credibility and clarity
Formal change management expertise (Prosci/ADKAR or equivalent) applied pragmatically in complex environments
Deep experience in Retail, Financial Services, Healthcare, or B2B
Adobe certifications strongly preferred
ProSci/ADKAR strongly preferred

Job Responsibility

Serve as the lead transformation executive on DEPT®’s most complex Adobe engagements
Act as executive owner for Adobe programs, ensuring alignment between business objectives, operating model design, and technical delivery
Lead enterprise assessments across marketing operations, commerce, content, data, and analytics
Define future-state operating models, roles, governance structures, and business requirements
Architect multi-year change and adoption strategies
Define and operationalize KPIs that measure readiness, adoption, and sustained value
Serve as a primary advisor to C-suite and SVP-level stakeholders
Lead executive workshops and steering committees
Communicate complex transformation roadmaps and organizational implications
Partner with sales and solution engineering to shape pursuits

What we offer

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

Fulltime

AI & Data Lead

We are seeking a highly skilled AI & Data Lead to spearhead our transformation i...

Location

United Kingdom , North West

Salary:

Not provided

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior data/AI/analytics role (e.g., Data Lead, Analytics Lead, AI Specialist, BI Lead)
Strong background with Power BI, including DAX, modelling, governance, and enterprise deployments
Hands-on experience building AI and machine learning solutions using modern cloud tools (Azure preferred)
Strong understanding of data engineering concepts (ETL/ELT, pipelines, warehousing)
Ability to translate business challenges into technical AI/analytics solutions
Excellent stakeholder engagement and communication skills
Strategic thinker capable of setting direction and driving organisational change

Job Responsibility

Strategic Leadership & Planning Develop and own the company’s AI, analytics, and data strategy
Create a roadmap for moving from traditional BI to a modern, AI-augmented data ecosystem
Identify opportunities where AI, ML, and automation can drive measurable value
Act as a trusted advisor to senior leaders and departments regarding data, BI, and AI
Translate complex data and AI concepts into clear business language and use cases
Facilitate workshops, run discovery sessions, and guide teams on AI best practices
Build prototypes and production-level AI/ML solutions, such as predictive models, natural language interfaces, and automation workflows
Develop robust data models, pipelines, and integrations to ensure scalable AI adoption
Establish data governance standards, security controls, and compliance practices
Own data quality frameworks to ensure trusted reporting and model reliability

Senior Value & Adoption Advisor

Optimizely

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 14, 2026

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