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Senior User Researcher

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NEC Software Solutions

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Location:
United Kingdom

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Contract Type:
Not provided

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Salary:

46000.00 - 65000.00 GBP / Year

Job Description:

We’re looking for a Senior User Researcher with significant experience in delivering user research projects. The focus of your role will be to plan, facilitate and lead user research activities on a variety of projects. You’ll often be working with multidisciplinary teams on complex projects where autonomy and project management will be important.

Job Responsibility:

  • plan, facilitate and lead user research activities on a variety of projects
  • champion our UCD approach
  • Leading and directing projects
  • Team support and management
  • Defining and refining practice
  • Supporting new business
  • Supporting our Design School with the development and delivery of courses

Requirements:

  • Leading and advocating for the user research activities on a project
  • Conducting user research in an ethical way that ensures the safety of everyone involved
  • planning and conducting research activities across the different agile phases of a project
  • working with findings from user research to produce representative user journeys, user stories and user needs
  • skilled in a variety of sessions, from user interviews and usability testing to co-analysis and co-synthesis sessions
  • you have an interest in the discipline or some experience in service design thinking and outcomes
  • write and share findings in an engaging and meaningful way to colleagues and stakeholders
  • Work collaboratively with the wider design team, experts and clients to produce clear insights
  • you can lead the conversation, and look for ways to participate and add value
  • you know how to negotiate and guide clients and stakeholders towards positive outcomes
  • you're up for leaping into the unknown, supporting our team members and clients to navigate the uncertainty
  • you can lead the conversation, and look for ways to participate and add value
What we offer:
  • Private Medical Cover funded by NEC for Employees
  • 25 days paid holiday with the option to buy/sell
  • 4 x basic salary life assurance cover funded by NEC
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • free access to LinkedIn Learning
  • Give back days
  • Annual team and company away-days

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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