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We’re looking for a Senior User Researcher with significant experience in delivering user research projects. The focus of your role will be to plan, facilitate and lead user research activities on a variety of projects. You’ll often be working with multidisciplinary teams on complex projects where autonomy and project management will be important.
Job Responsibility:
plan, facilitate and lead user research activities on a variety of projects
champion our UCD approach
Leading and directing projects
Team support and management
Defining and refining practice
Supporting new business
Supporting our Design School with the development and delivery of courses
Requirements:
Leading and advocating for the user research activities on a project
Conducting user research in an ethical way that ensures the safety of everyone involved
planning and conducting research activities across the different agile phases of a project
working with findings from user research to produce representative user journeys, user stories and user needs
skilled in a variety of sessions, from user interviews and usability testing to co-analysis and co-synthesis sessions
you have an interest in the discipline or some experience in service design thinking and outcomes
write and share findings in an engaging and meaningful way to colleagues and stakeholders
Work collaboratively with the wider design team, experts and clients to produce clear insights
you can lead the conversation, and look for ways to participate and add value
you know how to negotiate and guide clients and stakeholders towards positive outcomes
you're up for leaping into the unknown, supporting our team members and clients to navigate the uncertainty
you can lead the conversation, and look for ways to participate and add value
What we offer:
Private Medical Cover funded by NEC for Employees
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs