CrawlJobs Logo

Senior Tier 3 Technical Support Engineer

infinidat.com Logo

Infinidat

Location Icon

Location:
Australia

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

At Infinidat, we help enterprises and service providers empower their data-driven competitive advantage at scale. We are a leading provider of enterprise-class storage solutions. The company’s software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing storage technologies. We are looking for an experienced, passionate and talented individual with excellent problem solving and communication skills to join our Enterprise Storage Technical Support. As part of our Development Support team, you will be responsible for troubleshooting complex field issues. You will also take an active role in continuously improving our product by interacting directly with INFINIDAT customers and our developers.

Job Responsibility:

  • Provide technical assistance and support for the most complex field issues
  • Provide proactive recommendations customers for improving their use of INFINIDAT storage solutions and help maximize their satisfaction
  • Diagnose technical field issues down to the root cause
  • Represent INFINIDAT in a professional manner to customers and partners
  • Actively contribute to the the configuration, layout, and management of INFINIDAT products
  • Work directly with development teams for problem resolution
  • Provide assistance to INFINIDAT technical teams in the development of custom solutions and implementation preparation

Requirements:

  • Linux System Administration: Advanced knowledge of installation, administration, troubleshoot and upgrade of Linux systems - MUST
  • TCP/IP networking knowledge
  • Knowledge in SAN and NAS storage
  • Scripting experience in one or more languages (bash, Python, etc.)
  • Strong technical aptitude and ability to research and solve complex issues independently
  • Ability to effectively communicate issues and resolutions to all levels of the organization and customer base
  • Ability to work on own initiative and be a team player
  • Ability to multi-task
  • Australia residency/citizenship
  • The position requires a willingness to work during weekends and holidays when needed

Nice to have:

  • Strong technical knowledge of VMware virtualization technologies - an advantage
  • Experience with containers/dockers and related technologies – an advantage
  • VCE Certification – an advantage
  • Administration level backup expertise – an advantage
  • Previous experience as a Tier 3/4 Support - an advantage

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Icon
Infinidat - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Tier 3 Technical Support Engineer

Senior Planning Engineer

Execute, manage, and supervise planning/reporting activities within projects of ...
Location
Location
Saudi Arabia , Jubail II
Salary
Salary:
Not provided
met-ts.co.uk Logo
Met T&S
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University Degree or Diploma in Civil discipline or equivalent
  • Significant experience in the industrial construction of large or xl gas plants
  • Covered a similar role in at least 2-3 projects of comparable size
  • A minimum of 15 years of relevant experience (essential)
  • Experience working on the top tier Contractor side (essential)
  • Excellent communications and interpersonal skills
  • Primavera P6
  • Attention to detail, management skills
  • Team-oriented skills, self-motivation, and direction, with strong bias toward timely performance and problem resolution
Job Responsibility
Job Responsibility
  • Execute, manage, and supervise planning/reporting activities within projects of any size and complexity under the Project Control Manager’s supervision, ensuring compliance with contract, quality requirements, and project execution plans
  • Oversee the Planning team’s daily activities
  • Guide planning engineers in initializing project control tools per company procedures
  • Lead the preparation of planning procedures (WBS, schedules, progress measurement) in compliance with contract and company standards
  • Prepare project control planning documents (Milestones Plan, 90 days Schedule, WBS, Top-Down Schedule, Project Control Schedule, Progress Curves, Reporting, Manpower Histograms) under the Project Control Manager’s supervision
  • Review and issue planning reports, ensuring consistency
  • Develop Schedule Narrative/Basis of Assumptions, tracking deviations from the Baseline
  • Perform periodic schedule control, assess project physical progress, forecast completion, and propose corrective actions
  • Monitor manhour expenditure and productivity trends
  • Organize and conduct meetings for review and decision-making on critical matters
What we offer
What we offer
  • Excellent salary package with benefits
  • Fulltime
Read More
Arrow Right

Senior Software Engineer - Transactional Data Platform

As a Senior Software Engineer, you will play a critical role in designing, build...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field
  • 5+ years of experience in backend software development
  • 3+ years of hands-on experience working with AWS cloud services, particularly AWS storage technologies (S3, DynamoDB, EBS, EFS, FSx, or Glacier)
  • 3+ years of experience in designing and developing distributed systems or high-scale backend services
  • Strong programming skills in Kotlin
  • Experience working in agile environments following DevOps and CI/CD best practices
  • Strong Backend Development Skills
  • Proficiency in Kotlin, Java for backend development
  • Experience building high-performance, scalable microservices and APIs
  • Strong understanding of RESTful APIs, gRPC, and event-driven architectures
Job Responsibility
Job Responsibility
  • Designing, building, and optimizing high-performance, scalable, and resilient backend storage solutions on AWS cloud infrastructure
  • Developing distributed storage systems, APIs, and backend services that power mission-critical applications, ensuring low-latency, high-throughput, and fault-tolerant data storage
  • Collaborating closely with principal engineers, architects, SREs, and product teams to define technical roadmaps, improve storage efficiency, and optimize access patterns
  • Driving performance tuning, data modeling, caching strategies, and cost optimization across AWS storage services like S3, DynamoDB, EBS, EFS, FSx, and Glacier
  • Contributing to infrastructure automation, security best practices, and monitoring strategies using tools like Terraform, CloudWatch, Prometheus, and OpenTelemetry
  • Troubleshooting and resolving production incidents related to data integrity, latency spikes, and storage failures, ensuring high availability and disaster recovery preparedness
  • Mentoring junior engineers, participating in design reviews and architectural discussions, and advocating for engineering best practices such as CI/CD automation, infrastructure as code, and observability-driven development
What we offer
What we offer
  • Atlassians can choose where they work – whether in an office, from home, or a combination of the two
  • Flexibility for eligible candidates to work remotely across the West US
  • Fulltime
Read More
Arrow Right
New

Network Engineer

This Network Engineer will provide advanced technical support for the architectu...
Location
Location
United States , Hickam, Hawaii
Salary
Salary:
125000.00 - 145000.00 USD / Year
amentum.com Logo
Amentum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in network engineering, information systems, or related discipline from an accredited institution
  • Minimum of 8+ years of senior-level network engineering experience designing and implementing secure, scalable DoD networks
  • Technical expertise in: Network architecture, routing protocols, firewall policy, QoS
  • VMware, Microsoft Teams, VoIP/Unified Comms, Windows Server
  • Cloud-enablement strategies and cross-domain solutions
  • Proven track record of designing and implementing secure, scalable DoD enterprise networks (classified and unclassified)
  • Advanced technical expertise in VMware, VOIP phones, Microsoft Teams, and Windows Server systems
  • Expertise with network architecture, firewall policy, routing protocols, QoS, Cloud-enablement strategies, and cross-domain solutions
  • Experience performing Tier 3 O&M support, configuration, and engineering for large-scale military networks
  • Deep knowledge of DoD architecture frameworks, RMF, and PACAF-specific mission demands
Job Responsibility
Job Responsibility
  • Provide Tier 3 network engineering support and troubleshooting for O&M operations across PACAF networks (NIPR/SIPR/Coalition)
  • Support SDP development in coordination with the lead Network Architect and A6 stakeholders
  • Support implementation and sustainment of routing, switching, segmentation, firewalls, and QoS configurations
  • Conduct change management planning, including technical implementation procedures and risk assessments
  • Execute network upgrades and integration of hardware/software solutions
  • Perform diagnostics for complex network service issues
  • Ensure RMF-aligned security integration across all changes
  • Coordinate with PACAF/A6 and stakeholders for validation
  • Survey and assess facilities for potential upgrades
  • Other duties as assigned
What we offer
What we offer
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance
  • Fulltime
Read More
Arrow Right
New

Sr. Product Quality Manager

Microsoft Windows + Devices Group is focusing on design, manufacturing and deliv...
Location
Location
Vietnam , Hanoi
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 3+ years technical engineering experience
  • OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years technical engineering experience
  • OR equivalent experience
  • Working experience with product standards, statistical methods, risk management, and corrective/preventive action process
  • Rich knowledge of Quality System Regulation, Statistical Process Control and ISO Quality System Standard
  • Excellent analyzing & problem solving skill, and strong ability to drive for contaminant of issue
  • Good interpersonal skill and effective communication which able to express technical concepts in verbal and written English with cross functional teams
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Transfer products from Tier 1 factory in China to Vietnam, bring up new factory and set up product quality control processes on time to ensure shipping products with high quality
  • Ensure the flawless execution of quality control processes in Vietnam factory
  • Measure, monitor and improve factory quality performance based on established acceptable quality performance levels
  • Lead the product quality issue triage with cross functional team and execute CAPA process to drive for root cause analysis and corrective/preventive actions
  • Initiate and implement continuous improvement projects for factory operation or assembly processes, quality control processes, and documentations
  • Enforce industry best quality manufacturing practices at Vietnam factory, including specifying and monitoring IQC, OBA, ORT, GR&R, FAI, and the implementation and management of the overall manufacturing Quality Strategy
  • Directing and setting priorities for Tier 1 partner quality teams focused on creating new ways to solve repair and refurbish challenges, inventing and commercializing new technologies and methods
  • Collaborate with cross-functional teams to provide systematic feedback and drive generation improvement on product design
  • Drive clear and accurate communications and recommendations to peers and senior management by distilling complex technical challenges, outlining options, and providing supporting data
  • Fulltime
Read More
Arrow Right

Senior Engineer, Infrastructure

The Sr. Engineer, Infrastrcuture, supports endpoints, cloud infrastructure, and ...
Location
Location
United States of America
Salary
Salary:
Not provided
atlashxm.com Logo
ATLAS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of system engineering experience supporting enterprise environments
  • Proficiency in endpoint administration using Microsoft Intune and Mosyle across Windows and macOS
  • Strong Entra ID (Azure AD) administration skills, including IAM, conditional access, and RBAC
  • Expertise with Microsoft Windows OS, PowerShell, O365, and SharePoint administration
  • Optimize Zendesk configurations and integrations to improve support workflows, reporting, and user experience
  • Solid understanding of Azure cloud infrastructure, networking, and security implementations
  • Experience with federated identity models (SSO, SAML, OAuth, MFA) and modern authentication frameworks
  • Provide macOS administration and support, managing device configuration, updates, security settings, and troubleshooting for Apple endpoints across the organization
Job Responsibility
Job Responsibility
  • Perform Azure and Entra ID administration, including identity and access management, conditional access policies, RBAC configuration, and enterprise IAM governance
  • Administer and support Microsoft 365, SharePoint, and Azure environments, ensuring secure policies, proper role assignments, and reliable performance across all services
  • Lead Zendesk configuration updates, optimization efforts, and enhancements while partnering with support teams to improve processes, reporting, and user experience
  • Partner with Information Security teams to validate that enterprise security controls, monitoring tools, and compliance requirements are implemented and functioning effectively
  • Install, configure, and maintain enterprise applications, endpoint software, and security tools supporting organizational operations
  • Provide Tier 2/Tier 3 technical support, guiding the helpdesk team through escalations, root-cause analysis, and complex troubleshooting
  • Manage and troubleshoot Azure networking components, including VNets, subnets, NSGs, VPN gateways, private endpoints, and routing, ensuring secure, reliable connectivity across cloud and on-prem environments
  • Contribute to security, privacy, and compliance initiatives, including ISO 27001 operational processes
  • Maintain accurate documentation for systems, configurations, procedures, access controls, and operational runbooks
  • Generate and deliver regular KPI, system health, and operational performance reports
What we offer
What we offer
  • The opportunity to work with a purpose — simplifying global expansion across borders and cultures
  • A diverse and inclusive environment
  • Country-specific benefits
  • Flexible PTO
  • Your birthday off and a day for you to volunteer and give back to the organization of your choice
  • Generous Parental Leave Program
  • Growth and development opportunities with access to a top learning content provider
Read More
Arrow Right

Senior Engineer, Infrastructure

The Sr. Engineer, Infrastructure, supports endpoints, cloud infrastructure, and ...
Location
Location
Canada
Salary
Salary:
Not provided
atlashxm.com Logo
ATLAS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of system engineering experience supporting enterprise environments
  • Proficiency in endpoint administration using Microsoft Intune and Mosyle across Windows and macOS
  • Strong Entra ID (Azure AD) administration skills, including IAM, conditional access, and RBAC
  • Expertise with Microsoft Windows OS, PowerShell, O365, and SharePoint administration
  • Optimize Zendesk configurations and integrations to improve support workflows, reporting, and user experience
  • Solid understanding of Azure cloud infrastructure, networking, and security implementations
  • Experience with federated identity models (SSO, SAML, OAuth, MFA) and modern authentication frameworks
  • Provide macOS administration and support, managing device configuration, updates, security settings, and troubleshooting for Apple endpoints across the organization
Job Responsibility
Job Responsibility
  • Perform Azure and Entra ID administration, including identity and access management, conditional access policies, RBAC configuration, and enterprise IAM governance
  • Administer and support Microsoft 365, SharePoint, and Azure environments, ensuring secure policies, proper role assignments, and reliable performance across all services
  • Lead Zendesk configuration updates, optimization efforts, and enhancements while partnering with support teams to improve processes, reporting, and user experience
  • Partner with Information Security teams to validate that enterprise security controls, monitoring tools, and compliance requirements are implemented and functioning effectively
  • Install, configure, and maintain enterprise applications, endpoint software, and security tools supporting organizational operations
  • Provide Tier 2/Tier 3 technical support, guiding the helpdesk team through escalations, root-cause analysis, and complex troubleshooting
  • Manage and troubleshoot Azure networking components, including VNets, subnets, NSGs, VPN gateways, private endpoints, and routing, ensuring secure, reliable connectivity across cloud and on-prem environments
  • Contribute to security, privacy, and compliance initiatives, including ISO 27001 operational processes
  • Maintain accurate documentation for systems, configurations, procedures, access controls, and operational runbooks
  • Generate and deliver regular KPI, system health, and operational performance reports
What we offer
What we offer
  • A diverse and inclusive environment
  • Country-specific benefits
  • Flexible PTO
  • Your birthday off and a day for you to volunteer and give back to the organization of your choice
  • Generous Parental Leave Program
  • Growth and development opportunities with access to a top learning content provider
Read More
Arrow Right

Altess Cloud Network Engineer

Location
Location
United States , Radford
Salary
Salary:
Not provided
e-9corporation.com Logo
E9 Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior level Network Engineer experience
  • CompTIA Security+ or equivalent DOD 8570 IA certification, plus relevant computing environment certification (i.e. CCNA, CCNP, etc.)
  • Strong verbal and written communication skills
  • Strong understanding of fundamental networking concepts and technologies
Job Responsibility
Job Responsibility
  • Provide Engineering support primarily in networking domain for on- and off-premises Managed Service Provider IaaS and PaaS environment
  • Support design and interconnectivity of new Data Centers in multi-site environment
  • Serve as Tier 3 escalation support for troubleshooting connectivity issues impacting hosted applications
  • Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements
  • Make recommendations for improvements to security, scalability, manageability, and performance across a variety of network, storage, and compute technologies for on- and off-prem environments
  • Create and maintain system configuration documentation
  • Support review and improvement of Standard Operating Processes
Read More
Arrow Right

Engineering Manager

As an Engineering Manager on the Growth Engineering team, you will lead and scal...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
earnin.com Logo
EarnIn
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of professional software development experience
  • 3+ years leading engineering teams or multiple pods
  • Demonstrated ability to scale teams and execution in fast-moving, metrics-driven environments
  • Strong track record of delivering sustained impact in Growth, experimentation, or consumer-facing web products
  • Excellent knowledge of front-end web technologies, including HTML, CSS, JavaScript, TypeScript, and ReactJS
  • Experience building and supporting client-side and server-side rendered web applications at scale
  • Strong technical judgment with the ability to guide architecture, review designs, and mentor senior engineers
  • Highly metrics-oriented—focused on outcomes, learning, and continuous improvement
  • Exceptional cross-functional partner to PMs, Analysts, Designers, and Marketers
  • Clear, effective communicator who can bridge Bangkok- and US-based teams across time zones and cultures
Job Responsibility
Job Responsibility
  • Lead, scale, and operate multiple Growth Engineering pods, setting clear direction, ownership, and accountability tied to growth metrics
  • Partner with Product, Analytics, Design, and Marketing leadership to translate growth strategy into roadmaps, experiments, and durable systems
  • Own delivery excellence for your teams—improving speed, efficiency, predictability, and quality while balancing rapid experimentation with long-term maintainability
  • Establish and reinforce a metrics-first culture, ensuring teams define success clearly, review outcomes rigorously, and iterate based on data
  • Provide technical and architectural leadership across modern web stacks (React, TypeScript, HTML, CSS, JavaScript), including server-side and client-side rendering
  • Engage at the code and system level as needed to unblock teams, guide technical direction, and maintain a high engineering bar
  • Drive adoption of AI-powered development tools and workflows to reduce toil, accelerate experimentation, and improve overall developer effectiveness
  • Build strong, durable cross-geo partnerships with US-based teams, creating clear operating rhythms and communication patterns across time zones
  • Attract, hire, and retain top-tier engineering talent
  • develop senior engineers and tech leads into force multipliers
What we offer
What we offer
  • Healthcare
  • Internet/cell phone reimbursement
  • Learning and development stipend
  • Potential opportunities to travel to our Mountain View HQ
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy