Senior TechOps Generalist Job at Octopus Energy (London)

Senior TechOps Generalist

Octopus Energy

Location:
United Kingdom , London ▼
Manchester
Brighton
Leicester
Coventry

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are very excited to be building a small and efficient TechOps team at Octopus. We are looking for an ambitious, knowledgeable and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way. You will be a key partner in defining what TechOps is at Octopus. We will be shaping this team to provide a world class support service to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change.

Job Responsibility:

Provide delightful day-to-day technical support to all areas of the business
Troubleshoot and fix a wide range of technical issues
Collaborate closely with our Security team
Continually find opportunities to automate our processes and improve the user experience
Empower our people to help themselves by designing and building self-service solutions
Monitor and maintain all the tech in our offices around the world
Managing supplier relationships and the procurement process for SaaS and hardware
Lead and manage complex technical projects with multiple stakeholders from around the business

Requirements:

Enough technical knowledge to be able to articulate yourself to both your techy peers and a novice user
Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
Experience working with multiple teams and managing multiple stakeholders
Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
Experience with Identity & Access Management systems like Okta or Microsoft Entra
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
Understanding of identity provisioning technologies such as SCIM
Experience of designing and installing office networks - we use Cisco Meraki
A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Octopus Energy - All Job Offers

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