Senior Technology Delivery Manager, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Senior Technology Delivery Manager is accountable for management of complex/critical/large initiatives. Manage by influence a team of professionals to execute against technology strategy and business initiatives. Applies in-depth understanding of the business impact of technical contributions and applies innovative and creative product mindset. Accountable for delivery of technology programs of work to global business stakeholders. Excellent communication skills required in order to negotiate internally, often at a senior level.

Job Responsibility:

Collaborates with IT functional/departmental executives and business leaders to deliver business value
Resource planning and financial management
Works on internal communications
Resolves complex and varied issues with substantial potential impact
Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions
Persuades and influences others through communication and diplomacy skills
Own the process from ideation, roadmap definition, requirements refinement, implementation and post production resilience
Working with compliance, data management, operations and tech teams to analyse, design and improve business processes and systems to ensure compliance with regulatory requirements and to uphold data integrity, quality and usability
For KYC – focus is on KYC onboarding, periodic reviews and customer due diligence
collaboration with compliance teams and evolution of regulatory standards

Requirements:

Extensive experience in technology planning with commensurate experience in technology delivery and people management
Budget management, Risk & Control management, influencing skills
Bachelor’s/University degree, Master’s degree preferred
Experience in Financial Services/ Banking with deep expertise in Know Your Customer (KYC) or Data Governance frameworks
Familiarity with data management tools and proficiency in data visualization tools
Hands on experience with entire SDLC with demonstrable individual contributions at each stage

Nice to have:

Innovative thinking
Product Management mindset
Excellent communication skills

What we offer:

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Technology Delivery Manager