Senior Technical Writer, Citi

Citi

Location:
Ireland, Dublin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly motivated and skilled Senior Technical Writer to play a crucial role in our legacy system re-engineering and re-platforming project. This project involves migrating from an outdated native application to a modern web-based application. The Technical Writer will be responsible for creating and maintaining comprehensive documentation throughout the project lifecycle, ensuring clear communication and knowledge transfer to both technical and non-technical audiences.

Job Responsibility:

Document the Current State: Analyze and document the existing legacy system, including its architecture, functionality, and user workflows
Define Future State Documentation: Collaborate with architects and developers to define the documentation strategy for the new web-based application
Develop and Maintain Documentation: Create and maintain high-quality technical documentation for the new web-based application, ensuring accuracy, clarity, and consistency
Collaborate with Development Team: Work closely with the development team throughout the project lifecycle to ensure the documentation accurately reflects the evolving system
Manage Documentation Review and Approval Process: Manage the review and approval process for all documentation, ensuring it meets quality standards and is approved by relevant stakeholders
Maintain Documentation Style Guide: Adhere to and contribute to the maintenance of the company's documentation style guide, ensuring consistency across all technical documentation
Support Knowledge Transfer: Facilitate knowledge transfer within the team and across the organization by creating and delivering training materials and presentations on the new web-based application

Requirements:

Significant years of proven experience as a Technical Writer in a software development environment
Experience documenting complex technical systems, preferably involving legacy system modernization or re-engineering projects
Strong understanding of software development lifecycle (SDLC) and Agile methodologies
Excellent writing, editing, and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences
Proficiency in using documentation tools such as Confluence, JIRA
Experience with API documentation tools such as Swagger, Postman
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Bachelor's degree in Computer Science, Technical Writing, or a related field

Nice to have:

Experience with web-based application development
Experience with Java, JavaScript, React
Experience migrating from native applications to web-based applications

What we offer:

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits that support you (and your family) to be well, live well and save well

Additional Information:

Job Posted:
July 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Technical Writer