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Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavor? Do you have the passion to innovate and contribute to the execution of “Windows as a Service” (WaaS) servicing model and keep cloud and edge devices secure and productive? Are you passionate about AI and actively embracing it in your day-to-day work to enhance product quality and improve lives? If you answered “yes,” you will want to join our team! We are the Customer Focused Engineering (CFE) team in Windows Servicing and Delivery (WSD) organization. We deliver updates to every Windows-based device in the world to protect users and enable them to be productive. While security remains our primary focus, we also empower our commercial and enterprise customers by enabling new device support, addressing reliability, AI-powered modernization and resolving blocking issues. Our work is critical for the Windows family of devices. We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem. We are looking for a Senior Product Manager for the team in India. We encourage a growth mindset where failures are learning opportunities, feedback is a gift and collaboration yields better outcomes. Customers are the number one reason we exist; ensuring they have excellent experiences with Windows is our top priority. Customer excitement helps drive our own passion to create quality experiences. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility:
Work closely with multi-disciplinary teams to deliver monthly Windows updates with high quality
Define, track, and report on the execution of the key priorities
Identify and mitigate project risks & dependencies proactively
Foster effective partnerships with teams across the company with focus on common goals
Manage priorities for engineering team based on a deep understanding of the broader Windows ecosystem and customer scenarios
Align stakeholder’s expectations and manage status communication
Engage with customers and use data to influence and drive decisions. Create requirements and work with engineering team to define product specs
Understand Customer pain points and market trends and drive roadmap for the team.
Requirements:
Bachelor's Degree AND 5+ years experience in product/service/program management or software development
OR equivalent experience
Technical aptitude and customer obsession with a bias towards action
Proven track record of going technically deep and delivering cloud-scale technologies
Flexibility to learn and apply learning to improve business outcomes, positive impact for the team and self
Stakeholder management along with great communications skills, both verbal and written
Prior experience in building and presenting business cases around a given problem would be a plus
End-to-end program management for Windows Server, AD-related initiatives, including planning, execution, tracking, and delivery
Technical knowledge in the below area will be add-on: Storage, Filesystem, Hybrid Filesystem, Windows Update/Upgrade, Connectivity etc.
Management tools for servers etc.
Nice to have:
Bachelor's Degree AND 8+ years experience in product/service/program management or software development
OR equivalent experience
2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).