Senior Technical Program Manager Job at Glean (Palo Alto)

Senior Technical Program Manager

Glean

Location:
United States , Palo Alto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

198000.00 - 235500.00 USD / Year

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Job Description:

Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers. This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean’s product roadmap is executed with clarity, quality, and velocity.

Job Responsibility:

Lead end-to-end product development programs, spanning ideation, design, engineering, and launch
Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership
Drive execution excellence for cross-functional initiatives, balancing speed with quality
Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption
Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery
Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies
Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact
Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability
Driving the company’s Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes
Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities
Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria
Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams
Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams
Driving operational excellence through consistent program cadences, postmortems, and lessons learned

Requirements:

BS/MS in Computer Science, Engineering, or a related technical field
8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments
Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact
Strong understanding of software product development, including API design, data systems, and product integration patterns
Ability to structure multi-quarter product programs with measurable outcomes
Excellent written and verbal communication skills
able to translate between technical and business contexts
Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams
A builder mindset
proactive, collaborative, and focused on enabling teams to deliver their best work

What we offer:

Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Additional Information:

Job Posted:
January 06, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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