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Senior Technical Operations Specialist

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NAVBLUE Limited

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Location:
Poland , Gdańsk

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We're on the hunt for a talented and proactive individual to join our team, someone who thrives on ensuring our services are always available, secure, and performing at their best. If you enjoy the challenge of building, maintaining, optimizing, and troubleshooting technology services you’ll fit right in. You'll be instrumental in rolling out exciting changes to our services, shaping our best practices, developing robust SOPs, and enhancing our use of Infrastructure as Code (IaC) and Configuration as Code (CaC) to build reliable and scalable systems used every day by your colleagues at NAVBLUE. This role offers a unique opportunity to own the reliability of our critical services, from planning new infrastructure and migrating existing systems to performing essential upgrades and responding to incidents. We're looking for someone who can not only solve today's problems but also anticipate tomorrow's challenges, continually improving our systems and processes. If you're ready to make a significant impact on our operational excellence and contribute to a culture of continuous improvement, we'd love to hear from you!

Job Responsibility:

  • Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
  • Monitoring system and application performance, and logs
  • Creating and testing backup and recovery procedures
  • Responding to alerts and incidents when they occur
  • Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
  • Escalating issues to vendors or partners when appropriate
  • Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
  • Improve or create our best practices to ensure the smooth operation of services and execution of procedures
  • Develop and improve SOPs for the maintenance of our services and their underlying systems
  • Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems
  • Ensuring our systems meet non-functional requirements such as performance or system protection requirements
  • Planning and performing upgrades and or updates to services and their underlying operating systems and infrastructure when required
  • Manage and document the configuration of systems following established processes for change control with input from vendor documentation or vendor support
  • Write and validate the procedures used to update the system configuration and/or upgrade the systems to new versions with input from vendor documentation applied to our architecture
  • Perform software updates following the documented procedures and be ready to respond to and troubleshoot issues that may arise during this activity
  • Communicate plans and progress with internal stakeholders
  • Planning and deployment of new infrastructure
  • Ability to turn vendor’s deployment documentation or IaC resources into repeatable and reliable deployments using Infrastructure as Code and Configuration as Code
  • Adapt monitoring and backup strategies to new services and their architectures
  • Migration of existing systems to new infrastructure when required
  • Define scopes of work for and monitor performance of third party teams to help scale our work higher when required

Requirements:

  • Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
  • Five or more years of proven experience in a technical role supporting multiple systems
  • Experience using scripting languages to perform and automate tasks
  • Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
  • Experience deploying production services into cloud environments
  • AWS Cloud Practitioner
  • AWS SysOps Administrator or Solutions Architect Associate preferred
  • Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
  • Solid knowledge of Operating Systems & ability to perform troubleshooting required
  • Proven track record building and maintaining infrastructure in cloud environments
  • Solid understanding of networking for enterprise environments required
  • Demonstrated ability to identify root cause of issues and to recommend permanent, long term, fixes
  • Demonstrated ability to perform standard troubleshooting in AWS environment and providing guidance to other teams
  • Some experience with container and container orchestration platforms like kubernetes
  • Proactive, confident self-starter with effective interpersonal and communication skills
  • Fluent in spoken and written English
  • Effective interpersonal skills
  • Advanced Proficiency with the operation and support of Linux and/or MS Windows Operating Systems such as Process and service management, Fundamentals of resource management and monitoring, Troubleshooting tools available
  • Deep knowledge of networks, shell scripting, Databases (Postgres, MySQL, MSSQL), DNS, HTTPS, and typical 3-tier architectures
  • Infrastructure as Code (Terraform preferred) and Configuration as Code (Ansible preferred)
  • Cloud environments and technologies, such as AWS, kubernetes, etc.
  • Working knowledge of Windows domain administration, patch management, IIS management and Group Policies

Nice to have:

  • AWS SysOps Administrator or Solutions Architect Associate preferred
  • Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
  • Some experience with container and container orchestration platforms like kubernetes
What we offer:
  • Stable employment based on a full-time job contract
  • Flexible working hours and work-from-home opportunities (3 days in office)
  • International working environment in a dynamic company
  • Access to the latest knowledge and technologies enabling professional development
  • Training and development possibilities
  • Participating in international projects and international trips
  • Competitive salary dependent on experience and qualifications
  • Private medical coverage for you and your family
  • Sport card
  • Life insurance for you and your family
  • Co-funding for meals
  • Employee stock ownership plan

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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